Logo of Huzzle

Home

Matches

Explore

Manage

Credit Control Agent

image

SSE (Scottish and Southern Energy) plc

Aug 23, 2024

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Accounting & Tax
  • Dublin

Requirements

  • An understanding of Credit Control
  • Excellent written and verbal communication skills
  • Strong time management and organisational skills
  • The ability to work to business deadlines and to deliver objectives
  • The ability to deal with multiple issues at the same time and prioritise workload to achieve results

Responsibilities

  • - Contacting customers who are in arrears and prioritising aged debt collection.
  • - Keeping in regular contact with customers when a bill is overdue by a variety of methods including telephone, email and letter.
  • - Ensuring compliance with Regulation (Utility Regulator (UR) and Commission for Regulation of Utilities (CRU)), Engage Code and Data Protection.
  • - Dealing with queries to ensure invoices are paid promptly.
  • - Liaising with third party organisations re collections and payment plans, ensuring good communication both internally with colleagues and departments and externally with customers, agencies and all stakeholders.

FAQs

Do we support remote work?

Yes, we operate a hybrid model of working, allowing for remote work a few days a week.

What is the salary for the Credit Control Agent position?

The salary starts from €34,500, along with a performance-related bonus and a range of other benefits.

What are the working hours for this role?

The working hours are Monday to Friday, from 8:30 AM to 6:30 PM, with no late evenings or weekend work.

What qualifications or experience do I need for this role?

We are looking for candidates with an understanding of Credit Control, excellent communication skills, strong time management, and the ability to prioritize multiple tasks.

What benefits are offered with this position?

The benefits package includes 34 days of holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing, and more.

Where is the base location for this role?

The base location for the Credit Control Agent position is Dublin.

Is there support for diversity and inclusion in the workplace?

Yes, SSE actively encourages diversity and is committed to creating an inclusive environment for all employees.

How can I apply for this position?

All applications should be submitted online, and you will be contacted after the vacancy closing date regarding the outcome.

Will I need to complete a screening process before starting?

Yes, you will be required to fully complete our pre-employment screening process before commencing employment with SSE.

What is the company’s vision?

SSE aims to be a leading energy company in a net zero world and is investing £24bn+ to help deliver its Net Zero Acceleration Programme.

image

SSE (Scottish and Southern Energy) plc

SSE | We power change.

Energy
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

SSE (Scottish and Southern Energy) is a leading energy company based in the UK. They operate across various sectors of the energy industry, including electricity generation, transmission, distribution, and supply. SSE's ultimate mission is to provide sustainable energy solutions that meet the needs of their customers while reducing environmental impact. Their purpose is to drive the transition to a low-carbon economy by investing in renewable energy sources, promoting energy efficiency, and delivering reliable and affordable energy services. SSE aims to contribute to the decarbonisation of the energy sector, support the development of clean technologies, and play a pivotal role in the shift towards a more sustainable and resilient energy future.

Benefits

  • Holidays and flexible working

    No matter what level you’re at when you join us, you’ll enjoy 34 days of annual leave per year, including public holidays. You can buy up to 10 extra days every year if you choose to, giving you even more flexibility. We also support flexible working across our business, so you can work with your manager to find a routine that fits your individual life circumstances. And because we know things don’t always go to plan, we offer emergency day passes for those times when life throws you a curveball.

  • Money and financial planning

    To protect your financial future, we make a generous pension contribution on your behalf. You can also buy shares in SSE at a discounted rate, giving you the option to share in our success. Everyone gets free access to an award-winning third-party provider of financial education. Plus, you’ll enjoy a wide range of discounts in your favourite shops, and technology loans to help with any big digital purchases.

  • Health and wellbeing

    We genuinely care about each other at SSE and make our people’s wellbeing a priority. Our employee assistance programme offers free and confidential counselling 24 hours a day, 365 days a year. Our people can also access discounted private healthcare from Bupa. And because we know that SSE people care about the communities they serve, we offer everyone a paid day away from their usual job to volunteer as part of the SSE Volunteering Programme.

  • Travel and transport

    We all have a part to play in the journey to net zero. That’s why SSE provides benefits that make it easier for our employees to make positive travel choices. We offer an interest-free salary advance to cover public transport season tickets. We’re also a proud member of the Cycle to Work scheme.