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Credit Controller (12 month FTC)

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Bruntwood

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Accounting & Tax
    Business, Operations & Strategy
  • Manchester

AI generated summary

  • You need credit control experience managing 500-700 accounts, strong communication skills, attention to detail, and a collaborative approach to drive innovative changes.
  • You will collect cash, communicate with customers, resolve queries, maintain data accuracy, build relationships, present debt status, collaborate with account managers, and manage legal escalations.

Requirements

  • Previous Credit Control experience is important, ideally managing a high volume of accounts (500 - 700 in this role)
  • Work closely and collaboratively with the other teams in transactional finance.
  • Excellent time and workload management with a high attention to detail.
  • Strong communication skills both written and oral and the ability to develop strong business relationships with both internal and external stakeholders.
  • Identifies change opportunities and drives innovative ideas through the company.

Responsibilities

  • Coordinate the collection of all cash across your ledger to terms outlined.
  • Calling/Emailing Customers being the front line of communication.
  • Building internal and external relationships.
  • Maintain data integrity across systems.
  • Managing complex customer queries and ensuring they are resolved either directly or with relevant assistance from colleagues.
  • Present debt position to asset managers and internal stakeholders.
  • Collaborating with commercial account managers to resolve customer queries promptly to ensure a seamless cash collection.
  • Producing weekly ledgers to be worked from.
  • Managing relationship with our external legal rep for any escalated cases.

FAQs

What is the duration of the contract for the Credit Controller position?

The position is a 12-month fixed term contract.

Where will the Credit Controller be based?

You will be based at our Union office in the middle of Manchester City Centre until mid-2026, after which the team will relocate to our Lancastrian office based in Old Trafford.

What are the key responsibilities of the Credit Controller?

Key responsibilities include coordinating cash collection, managing your own ledger, building relationships with customers, maintaining data integrity, managing customer queries, and presenting debt positions to internal stakeholders.

What experience is required for this role?

Previous Credit Control experience is important, ideally with managing a high volume of accounts (between 500-700 accounts).

What skills are necessary for the Credit Controller position?

Strong communication skills, excellent time and workload management, high attention to detail, and the ability to develop strong business relationships are necessary for this role.

What benefits do employees receive at Bruntwood?

Benefits include 28 days holiday plus your birthday off, volunteer time, sabbaticals, a healthcare cash plan, life assurance, pension scheme, discounts at retailers, enhanced parental leave, and interest-free loans for learning new skills.

How does Bruntwood contribute to charitable causes?

Bruntwood supports charitable causes through The Oglesby Charitable Trust, which has donated over £30 million since 2001 across various sectors, including Arts and Culture, Education, Environment, Medical Research, and Social & Health Inequality.

How can I follow up on my application?

You can email talent@bruntwood.co.uk for an update if you have not received a response within a week of your application.

Are there opportunities for career breaks?

Yes, Bruntwood offers a sabbatical of up to 12 months after five years of employment for career breaks.

Is prior knowledge of working collaboratively with other teams necessary?

Yes, it’s important to work closely and collaboratively with other teams in transactional finance as part of the service.

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Bruntwood

💡 Creating Thriving Cities: Workspace | Laboratories | Retail | Leisure

Real Estate
Industry
501-1000
Employees
1976
Founded Year

Mission & Purpose

Workspace | Laboratories | Retail | Leisure We own, let and manage outstanding buildings, workspace, innovation and science facilities through Bruntwood SciTech and Bruntwood Works. Our purpose: creating thriving cities. This purpose fuels our passion for supporting arts and culture, our deep community engagement and our ambitious plans for future growth. It ensures every investment and decision we make benefits our customers, our communities and our colleagues: because when our cities thrive, so do we. Our commitment to creating thriving cities has helped us to grow into a company with more than £1bn in assets under ownership across over 100 landmark properties, a development pipeline of £1.4bn, and a team of more than 800 people working across our group.