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Customer Advisor – Argos (in Sainsbury’s)

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Sainsbury's

Oct 5, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Sunderland

Requirements

  • Being part of the team at Argos is more than just working in retail. It’s how we deliver our commitment to our customers that we’ll provide the products they want however and whenever they want them.
  • It’s helpful but not necessary to have previous experience to work for us.
  • What we really want to see is a passion for delivering excellent customer service, taking pride in the work that you do.
  • Most of our roles work part-time with a variety of shifts across the stores opening hours, including weekdays and weekends.
  • Sainsbury's will only recruit individuals who have passed the school leaver’s age.
  • To find out the school leavers age for your country please visit: https://www.gov.uk/know-when-you-can-leave-school

Responsibilities

  • Being part of the team at Argos is more than just working in retail.
  • It’s how we deliver our commitment to our customers that we’ll provide the products they want however and whenever they want them.
  • Working in one of our Argos retail stores inside a Sainsbury’s you’ll serve customers on tills and on the collection counters, be present on the shop floor and help out your colleagues in the stock room.
  • It’s helpful but not necessary to have previous experience to work for us.
  • What we really want to see is a passion for delivering excellent customer service, taking pride in the work that you do.
  • Most of our roles work part-time with a variety of shifts across the stores opening hours, including weekdays and weekends.
  • You’ll have your guaranteed part-time hours every week and there may be overtime opportunities.
  • We aim to make everyone who joins us be the best they can be and are committed to being a fully inclusive retailer where our customers love to shop, and our colleagues love to work!

FAQs

What is the hourly wage for the Customer Advisor position?

The hourly wage for the Customer Advisor position is £12.00 per hour.

Where is the position located?

The position is located at the Sunderland North Store, Sunderland, SR5 3JG.

What are the working hours for this job?

The working hours for this job are part-time, totaling 12 hours per week.

Is this position permanent?

No, this position is a Fixed-Term Assignment.

Is previous experience required for this role?

Previous experience is helpful but not necessary; we prioritize a passion for delivering excellent customer service.

Will I have guaranteed hours?

Yes, you will have guaranteed part-time hours every week, with potential overtime opportunities.

What benefits are offered to employees?

Benefits include a discount card, free food and hot drinks, generous holiday entitlement, shopping discounts, family leave, pension contributions, share schemes, and wellbeing support.

When do employees become eligible for the discount card?

Employees become eligible for the discount card after four weeks of employment.

What kind of support is available for wellbeing?

We offer wellbeing support, including free access to our Employee Assistance Programme which provides guidance on various issues.

Is there an age requirement for applicants?

Yes, Sainsbury's will only recruit individuals who have passed the school leaver’s age.

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Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.