FAQs
What is the hourly rate for the Customer Advisor position?
The hourly rate for the Customer Advisor position is £12.00 per hour.
What are the working hours for this role?
This role is part-time, with 12 hours per week scheduled. Shift hours vary from Monday to Sunday, starting from 08:30 to 20:00 on weekdays and 10:00 to 16:00 on Sundays.
Where is the job located?
The job is located at the Alton Store in Alton, GU34 1SS.
Is this position permanent or temporary?
This position is a fixed-term assignment, temporary over the festive period, but there may be permanent opportunities available.
What qualifications are required for this job?
Previous experience is helpful but not necessary. What is most important is a passion for delivering excellent customer service.
What benefits do employees receive?
Employees receive a variety of benefits including a discount card, free food and hot drinks, generous holiday entitlement, shopping discounts, family leave, pension contributions, share schemes, and wellbeing support.
When is the closing date for applications?
The closing date for applications is 31 October 2024.
Are there opportunities for overtime?
Yes, there may be overtime opportunities available in addition to your guaranteed part-time hours every week.
What should I do if I am unsure about the school leaver’s age?
You can find out the school leaver's age for your country by visiting the UK government website: https://www.gov.uk/know-when-you-can-leave-school.
Is this role suitable for someone who can only work on weekends?
Since the role is part-time and covers a variety of shifts, including weekends, it may be suitable for someone who can only work on those days, but it would depend on the specific scheduling needs of the store.

