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Customer Advisor – Argos (in Sainsbury’s)

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Sainsbury's

Oct 3, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • Being part of the team at Argos is more than just working in retail.
  • It’s helpful but not necessary to have previous experience to work for us.
  • What we really want to see is a passion for delivering excellent customer service, taking pride in the work that you do.
  • Most of our roles work part-time with a variety of shifts across the stores opening hours, including weekdays and weekends.
  • You’ll have your guaranteed part-time hours every week and there may be overtime opportunities.
  • Sainsbury's will only recruit individuals who have passed the school leaver’s age.

Responsibilities

  • Being part of the team at Argos is more than just working in retail. It’s how we deliver our commitment to our customers that we’ll provide the products they want however and whenever they want them. Working in one of our Argos retail stores inside a Sainsbury’s you’ll serve customers on tills and on the collection counters, be present on the shop floor and help out your colleagues in the stock room.

FAQs

What is the hourly rate for the Customer Advisor position?

The hourly rate for the Customer Advisor position is £12.00 per hour.

Where is the Customer Advisor position located?

The position is located at the Chippenham Store, Chippenham, SN14 0BJ.

What are the working hours for this role?

This role is part-time, requiring 7.5 hours of work per week.

Is the Customer Advisor position permanent?

No, this position is a Fixed-Term Assignment.

What are the primary responsibilities of a Customer Advisor at Argos?

The primary responsibilities include serving customers on tills and collection counters, assisting on the shop floor, and helping out in the stock room.

Is previous retail experience required for this job?

Previous experience is helpful but not necessary; a passion for delivering excellent customer service is what is most desirable.

What type of shifts can I expect for this role?

The role offers a variety of shifts across the store's opening hours, including weekdays and weekends.

When is the closing date for applications?

The closing date for applications is 13 October 2024.

What benefits does Sainsbury’s offer for employees in this role?

Benefits include a discount card, free food and hot drinks, generous holiday entitlement, shopping discounts, family leave, pension contributions, share schemes, and wellbeing support.

What kind of discount can I expect with the employee discount card?

After four weeks, employees can enjoy a 10% discount on shopping at Sainsbury’s, Argos, Tu, and Habitat, which increases to 15% on Fridays and Saturdays at Sainsbury’s and every pay day at Argos.

Can I get additional support for wellbeing?

Yes, Sainsbury’s provides free access to an Employee Assistance Programme that offers confidential support and guidance on various issues.

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Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.