You are a great communicator, organized and analytical thinker, able to work as part of a team, and flexible with schedules including weekends and evenings. You are willing to learn new technology and ways of working.

You'll ensure the store is well-stocked, sparking new possibilities for customers. Efficiency, safety, and creativity are key to growing our business together.

Hospitality & Retail

United Kingdom

Cardiff

Large

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect.

We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. 
Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. 
   
Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors

Retail & Consumer Goods

About the role:<ul><li>Customer Advisor - Night Stock Flow</li><li>Part time - 15 hours per week</li><li>3 Month Fixed Term Contract</li><li>Shifts available Monday - Sunday, 9.00pm - 6.00am*</li><li>UK Notional hourly rate £12.21 per hour (Additional £2.00 per hour between 10pm - 5am)</li><li>B&amp;Q Cardiff Gate Retail Park</li><li>Colleagues under 18 are not permitted to work between 10pm-6am</li><li>We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Night Stock Flow Customer Advisor and you'll be a big part of this.</li></ul>Key responsibilities:<ul><li>Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.</li></ul>Required skills &amp; experience:<ul><li>A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.</li></ul>What's in it for me?<ul><li>As part of a great team, you’ll be valued for who you are. We’re committed to making B&amp;Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.</li><li>We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.</li><li>So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.</li><li>#LI-Onsite</li></ul>

About the role:Customer Advisor - Night Stock FlowPart time - 15 hours per week3 Month Fixed Term ContractShifts available Monday - Sunday, 9.00pm - 6.00am*UK Notional hourly rate £12.21 per hour (Additional £2.00 per hour between 10pm - 5am)B&Q Cardiff Gate Retail ParkColleagues under 18 are not permitted to work between 10pm-6amWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Night Stock Flow Customer Advisor and you'll be a big part of this.Key responsibilities:Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.Required skills & experience:A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.What's in it for me?As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.#LI-Onsite

Customer Advisor - Night Stock flow - Cardiff

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FAQs

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B&Q

Mission & Purpose