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Customer and Trading Manager - Nightshift

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Sainsbury's

Oct 21, 2024

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Facilities Management

Requirements

  • What you’ll be doing
  • Our purpose is that driven by our passion for food, together we serve and help every customer.
  • Your team will restock shelves, take in warehouse deliveries and help with overnight online picking. You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.
  • We recognise that working at night isn’t for everyone and an additional annual premium of up to £4,500 is applied to salaries for nightshift management roles, where eligible.
  • Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. And at the end of your shift, you’ll do a thorough handover to the next Manager.
  • We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.
  • Who you are
  • This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.
  • Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well. You’ll ultimately be responsible for making everything as good as it can be. We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
  • How you can develop
  • When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.
  • There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s family so you’ll never, ever be short of options.

Responsibilities

  • Your team will restock shelves, take in warehouse deliveries and help with overnight online picking.
  • You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning.
  • Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.
  • Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork.
  • In collaboration with other managers, you’ll be planning shift patterns and activities in advance.
  • And at the end of your shift, you’ll do a thorough handover to the next Manager.
  • We’ll give you the time and space you need to do all that properly.
  • Because when our teams work really well together, our customers notice.

FAQs

What is the salary for the Customer and Trading Manager - Nightshift position?

The salary starts from £29,250, with the potential to earn an additional nightshift premium of up to £4,500 annually, where eligible.

Where is the job located?

The position is located at the Herne Bay Store, Herne Bay, CT6 6GZ.

Is this position permanent?

Yes, this position is a permanent contract.

What are the working hours for this role?

This role involves working a night shift, typically across 4 nights per week.

What will my responsibilities be as a Customer and Trading Manager?

You will lead the overnight team, manage in-store operations during your shift, restock shelves, take in warehouse deliveries, plan shift patterns, and ensure excellent customer service.

What kind of training will I receive?

You will receive a clear induction and orientation, alongside a personalized training plan built with your manager, who will support and coach you to enhance your performance.

Are there opportunities for career development in this role?

Yes, there are plenty of opportunities to stretch and develop your skills, with support available to help you take on more responsibilities when you're ready.

What benefits do you offer for nightshift managers?

Benefits include a nightshift premium, a 10% discount card after four weeks, free food and hot drinks in stores, generous holiday entitlement, pension matching, access to wellbeing support, and special offers on various services.

Will I be supported in my wellbeing?

Yes, you will have access to emotional support, counselling, legal and financial advice as part of the wellbeing support offered.

How can I apply for this position?

You can click ‘apply’ to start your Sainsbury’s journey and submit your application for the role.

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Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.