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Customer and Trading Manager - Small Supermarket

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Sainsbury's

Jan 3, 2025

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Peterborough

Requirements

  • Job Requirements:
  • This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class.
  • Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.
  • You’ll ultimately be accountable for making everything as good as it can be.
  • We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
  • When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.
  • They will support and coach you to deliver great performance, whilst having plenty of time to develop.
  • There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more.
  • Remember, you’ll be part of the Sainsbury’s team so you’ll never, ever be short of options.

Responsibilities

  • You’ll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
  • You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised and inclusive approach.
  • Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork.
  • And at the end of every shift, you’ll give a thorough handover to the next Manager.
  • We’ll give you the time and space you need to do all that properly.
  • Because when our teams work really well together, our customers notice.

FAQs

What is the job title for this position?

The job title is Customer and Trading Manager - Small Supermarket.

What is the salary for this role?

The salary for this role is £29,250.

Where is the job located?

The job is located at the March Store, March, PE15 8SY.

Is this position permanent or temporary?

This position is permanent.

What is the closing date for applications?

The closing date for applications is 19 January 2025.

What are the shift hours for this job?

The shift hours are as follows: Early shift: 06:00 - 15:00 and Late shift: 15:00 - 23:00.

What will my main responsibilities be in this role?

You will be responsible for everything that happens instore during your shift, including managing your team’s performance, planning resources, ensuring product availability, and delivering thorough handovers at the end of your shift.

What kind of training will I receive?

You will receive a clear induction and orientation along with a specific training plan tailored to your needs, supported by your manager.

What opportunities for development are available?

There are plenty of opportunities for you to stretch and develop your skills, and you’re encouraged to let your manager know when you're ready to take on more responsibilities.

What benefits are offered to managers?

Benefits include a discount card, free food and hot drinks, generous holiday entitlement, pension matching of 4-7%, Sainsbury's share scheme, wellbeing support, colleague networks, a Cycle to Work scheme, and special offers on various services.

Is customer service important in this role?

Yes, the role focuses on ensuring customers are delighted and receiving that extra special service instore.

Can I expect a clear management structure in this position?

Yes, the structure provides clear management presence across the full range of opening hours for both customers and colleagues.

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Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.