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Customer Assistant

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Lidl

Nov 3

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London

Requirements

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

Responsibilities

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

FAQs

What is the pay rate for the Customer Assistant position?

The pay rate for the Customer Assistant position ranges from £13.65 to £14.00 per hour, with additional pay for bank holidays and night shifts.

How many hours per week will I be working?

The Customer Assistant position offers a 30-hour contract per week.

What benefits are offered to Customer Assistants?

Customer Assistants receive 30-35 days of holiday (pro rata), a 10% in-store discount, a pension scheme, enhanced family leave, a long service award, and other perks.

What skills are required for this role?

Required skills include experience in a fast-paced environment, excellent customer service skills, flexibility in working hours, a positive attitude towards changing priorities, and a friendly demeanor.

Will there be opportunities for career progression?

Yes, Lidl offers plenty of ways for career progression, including training to become a Freshness, Non-Food, or Bakery Specialist.

Is previous retail experience necessary for this role?

While previous retail experience is beneficial, the primary requirement is to have excellent customer service skills and the ability to thrive in a fast-paced environment.

How do I apply for the Customer Assistant position?

You can apply for the Customer Assistant position by visiting the Lidl careers website and submitting your application.

What is the company’s stance on diversity and inclusion?

Lidl values diversity, equity, and inclusion, and welcomes applicants from all backgrounds to create a fair, respectful, and inclusive working environment.

Is a background check required for employment?

Yes, employment is conditional upon the Company's receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.

Retail & Consumer Goods
Industry
10,001+
Employees
1973
Founded Year

Mission & Purpose

Welcome to Lidl International! 🌎 About 375,000 employees, over 31 countries worldwide, 1 global #teamlidl We have built up a community during more than 40 years of our Lidl journey. And #teamlidl with about 375,000 employees is growing every day. Worldwide. Get a behind-the-scenes look into the Lidl universe with our international channel*. Here you can get first-hand insights into career opportunities, our company culture and discover the personal stories and experiences of our employees all around the world. Are you interested in becoming a part of #teamlidl and growing with us? Check out our job listings on the regional career sites: www.careers.lidl. Here you can find useful career tips as well as information about our recruiting process on the respective career page of the Lidl country. *In addition to our own content, we’re sharing topics from the different Lidl countries through reposting. The respective countries are responsible for this content.