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Customer Assistant

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Boots UK

Oct 2, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Cork

Requirements

  • Full training is provided for this role, and we are looking for people who:
  • Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
  • It would be great if you also have
  • Experience providing customer care and delivering great customer service but this is not essential.

Responsibilities

  • Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
  • Get to know our in-store offers and schemes and promote them - the more info we can give our customers be better.
  • Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms
  • Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of

FAQs

What is the role of a Customer Assistant at Boots?

The role of a Customer Assistant involves helping customers with their inquiries, advising them on products, assisting at the tills, and ensuring that the store runs smoothly by maintaining product displays and stock management.

Is prior experience in retail required for this position?

No, previous retail experience is not essential as full training will be provided for this role.

What skills are desirable for this position?

Desirable skills include effective communication, teamwork, the ability to thrive in a fast-paced environment, and a friendly attitude towards customer interactions.

What are the working hours for this position?

The position offers between 16 to 24 hours per week, with a shift pattern primarily during weekdays.

What benefits do Customer Assistants receive?

Benefits include pension membership, partial paid maternity leave, discretionary annual bonus, generous employee discounts, and a flexible benefits scheme that can include health and dental insurance, life assurance, and more.

What is the application process for this role?

If your application is successful, you will be invited to attend an in-store interview within the next 14 days.

Is there support available during the application and interview process?

Yes, reasonable adjustments can be provided to help candidates be at their best during the application and interview process.

What is the closing date for applications?

The closing date for applications is 09-Oct-2024.

Where is this position located?

This position is located at the Cork Mahon Point store in Ireland.

Are there opportunities for flexible working?

Yes, the company is open to discussing possible flexible working options, including job share and reduced hours.

We are the UK’s largest pharmacy-led health & beauty retailer. With you. We change for the better.

Retail & Consumer Goods
Industry
10,001+
Employees
1849
Founded Year

Mission & Purpose

Boots is a renowned pharmacy-led health and beauty retailer with a strong presence in the UK. With over 170 years of history, Boots has become a trusted brand offering a wide range of health, wellness, and beauty products. They operate a vast network of stores as well as an online platform, providing customers with convenient access to an extensive selection of skincare, cosmetics, fragrance, haircare, toiletries, and healthcare items. Boots' mission is to enhance the well-being of their customers by delivering quality products, expert advice, and exceptional customer service. They strive to make a positive impact on people's lives by promoting health, beauty, and self-care. With a commitment to innovation and customer satisfaction, Boots continues to be a go-to destination for individuals seeking reliable healthcare and beauty solutions.