FAQs
What is the hourly pay rate for the Customer Assistant position?
The hourly pay rate ranges from £12.40 to £13.35, with an additional £2.00 per hour for bank holidays and £3.50 per hour for night shifts.
What are the typical working hours for this role?
The position has a 30-hour contract with shifts starting at 5am or finishing at 11pm.
How many days of holiday will I receive?
You will receive between 30-35 days of holiday on a pro-rata basis.
What kind of benefits does Lidl offer to its employees?
Employees receive a 10% in-store discount, a pension scheme, enhanced family leave, a long service award, and other perks designed to support well-being.
Is previous experience required for this role?
Yes, experience working in a fast-paced environment and excellent customer service skills are required.
What qualities are you looking for in a Customer Assistant?
We are looking for someone who is flexible, has a positive approach to changing priorities, is driven and passionate about their work, and can inspire the team with a friendly demeanor.
What opportunities for career progression are available?
There are plenty of ways to progress within the company, including the potential to become a Freshness, Non-Food, or Bakery Specialist with the right training.
Are references required for employment?
Yes, your employment is conditional upon the receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.

