FAQs
What are the working hours for the Customer Assistant position?
The Customer Assistant position typically requires 25-30 hours of work per week, with availability needed across all days of the week, from 07:00 to 22:00.
Is this role full-time or part-time?
This role is part-time, offering a fixed term of 25-30 hours per week.
Will I need to provide my bank account details upon acceptance of the job?
Yes, as stated in the job description, your offer will be subject to you providing your bank account details before your agreed start date.
What kind of work experience or skills do I need for this role?
You should be able to provide great customer service, be reliable, smart, and able to follow instructions, both verbal and written. Experience in a customer-facing role would be beneficial but is not mandatory.
Is there a possibility of working in other departments?
Yes, while you will have a core role, you may be asked to support your colleagues by helping in other departments as needed.
What benefits does Tesco offer to its employees?
Tesco offers competitive salaries, a bonus scheme, access to a virtual GP service, an Employee Assistance Programme, colleague discounts, life assurance, and various incentive programs such as a pension scheme and long service awards.
How does Tesco demonstrate its commitment to diversity and inclusion?
Tesco promotes inclusivity within its culture, ensuring everyone feels able to be themselves. It is committed to celebrating diversity and provides training to support colleagues with visible or hidden disabilities through the Sunflower Lanyard programme.
What is the recruitment process if I need additional support?
If you need additional support during the recruitment process, you can inform Tesco by emailing tescoireland.recruitment@tesco.ie.
Are there any specific health and safety policies I need to follow?
Yes, all employees are expected to adhere to health and safety routines and follow all company policies as part of their responsibilities.

