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Customer Assistant (Fixed Term 25-30 Hours)

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Tesco

Aug 17, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Galway

Requirements

  • Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
  • Works hard for customers, your team and your department.
  • You are able to prioritise to ensure anything you do is right for our customers.
  • Adaptable and resilient to meet the ever changing demands of our business.
  • You must be able to follow instructions either verbal or written.
  • You are reliable and a good timekeeper.
  • You must be smart and tidy at all times.

Responsibilities

  • Always put the customer first and consider them in everything you do.
  • Get to know your customers and serve them with pride.
  • Help to ensure products and services are available for customers at all times.
  • Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
  • Keep the shop floor and back areas clean and tidy at all times.
  • Using the training you receive, follow department routines and processes.
  • Follow all company policies and adhere to Health and Safety routines.
  • Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.

FAQs

What are the working hours for the Customer Assistant position?

The Customer Assistant position typically requires 25-30 hours of work per week, with availability needed across all days of the week, from 07:00 to 22:00.

Is this role full-time or part-time?

This role is part-time, offering a fixed term of 25-30 hours per week.

Will I need to provide my bank account details upon acceptance of the job?

Yes, as stated in the job description, your offer will be subject to you providing your bank account details before your agreed start date.

What kind of work experience or skills do I need for this role?

You should be able to provide great customer service, be reliable, smart, and able to follow instructions, both verbal and written. Experience in a customer-facing role would be beneficial but is not mandatory.

Is there a possibility of working in other departments?

Yes, while you will have a core role, you may be asked to support your colleagues by helping in other departments as needed.

What benefits does Tesco offer to its employees?

Tesco offers competitive salaries, a bonus scheme, access to a virtual GP service, an Employee Assistance Programme, colleague discounts, life assurance, and various incentive programs such as a pension scheme and long service awards.

How does Tesco demonstrate its commitment to diversity and inclusion?

Tesco promotes inclusivity within its culture, ensuring everyone feels able to be themselves. It is committed to celebrating diversity and provides training to support colleagues with visible or hidden disabilities through the Sunflower Lanyard programme.

What is the recruitment process if I need additional support?

If you need additional support during the recruitment process, you can inform Tesco by emailing tescoireland.recruitment@tesco.ie.

Are there any specific health and safety policies I need to follow?

Yes, all employees are expected to adhere to health and safety routines and follow all company policies as part of their responsibilities.

Retail & Consumer Goods
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

One of the world’s largest retailers of consumer goods from food to fashion. Serving our customers, communities and planet a little better every day in our stores and online is at the heart of everything we do. Founded in 1919 by Jack Cohen using the £30 he received on leaving the Royal Flying Corp, we’ve come a long way from his small market stall in East London. Today over 400,000 colleagues work across our stores, office, distribution and customer engagement centres in the UK, Europe and Asia. Share our passion for the people, products and places that make us great, and we can offer the right support to develop your skills.