Logo of Huzzle

Customer Assistant - InStore Bakery - Dunblane Simply Food

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Dunfermline, +2

AI generated summary

  • You must be 18 or older to apply, as the role involves operating specialist cutting equipment to ensure compliance with health and safety regulations.
  • You’ll ensure food quality and safety, manage demand, keep shelves stocked, work collaboratively, and adapt to various roles while maintaining efficiency and freshness in the bakery.

Requirements

  • Under 18 disclaimer
  • This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Responsibilities

  • At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
  • You’ll confidently manage demand, keeping our shelves full and our customers impressed.
  • Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
  • Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.
  • Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

FAQs

What are the working hours for the Customer Assistant position?

The working hours for this position are Sunday from 13:00 to 20:30 and Saturday from 13:00 to 20:30.

Is there an age requirement for this job?

Yes, applicants must be at least 18 years old due to the use of specialist cutting equipment and to comply with health and safety legislation.

What qualities are you looking for in a candidate?

We are seeking passionate individuals with a love for food who strive for perfection, are energetic, detail-oriented, and able to work efficiently under pressure.

What is the primary focus of this job role?

The primary focus is to deliver high-quality food service in the Bakery section, maintaining freshness, availability, and top-notch customer service.

Is teamwork important in this role?

Yes, being a team player is crucial as you will be working closely with others to maintain fast, high-quality output.

Will I be required to perform various roles during my shift?

Yes, flexibility is vital and you’ll need to adapt to different roles as needed during your shifts.

How does this role impact the store's operations?

This role is tough and fast-paced, but you will see the direct impact of your work on the store’s freshness and customer satisfaction every day.

Forward thinking, future-focused and digital-first retail

Retail & Consumer Goods
Industry
10,001+
Employees
1884
Founded Year

Mission & Purpose

We hold ourselves to a very high standard here at M&S. That much has never changed. Our attention to detail, forward thinking and passion for improvement has led to the creation of some of the nation’s most loved products. But a rapidly changing world demands that we change along with it. M&S has been at the forefront of social change for the past 134 years, and we’re determined to keep it that way. Setting bolder goals and giving our people the space and resources to achieve them. Today, we are a unique retailer delivering top quality food, clothing, home products and financial services. We employ over 80,000 colleagues who serve over 32 million customers. But what about tomorrow? We’ve put customer-focused digital innovation at the heart of our business, partnering with world-class technology firms to help shape the retail experience of the future. From digital transformation to empowering people to make a positive impact on wellbeing, communities and the planet, there’s never been a more exciting time to join us. Because if you become part of our journey today, you’ll be shaping the very future of our business.

Benefits

  • Colleague Discount

    Receive 20% discounts in-store for you and members of your household

  • Bonus

    We have discretionary bonus schemes depending on your role and our business performance

  • Pay

    Our salaries are competitive and reviewed every year

  • Life Assurance

    Life cover of twice your salary up to age 70 which is double when you join your M&S pension savings plan