FAQs
What are the shift patterns for the Customer Assistant role?
The shift patterns include morning shifts starting at 5am or 6am, middle shifts starting mid-morning or early afternoon, and late shifts from the afternoon into the evening.
What is the minimum age requirement to work as a Customer Assistant?
You must be 18 or over to work in our store as a Customer Assistant, as you are required to sell alcohol.
What are the salary and pay rates for this position?
The starting pay is €14.80 per hour, rising to €16.90 per hour after 3 years, with additional rates for unsocial hours, overtime, Sundays, and bank holidays.
Is previous experience in a customer-facing role required?
Previous experience in a customer-facing role is preferred but not essential, provided you have the right attitude and skills.
What types of benefits does Lidl offer to employees?
Benefits include pay equality, 20 days of holidays per annum pro rata, a company pension after one year, opportunities for career development, and various discounts, including health insurance and mobile services.
How can I ensure that my application is considered, regardless of my background?
Lidl values diversity and inclusion and is committed to ensuring that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion, or membership of the traveller community.
What will I be doing on a daily basis as a Customer Assistant?
Daily tasks include interacting with customers, maintaining store cleanliness, managing stock and waste, assisting with stock counts, and following freshness and rotation principles.
Are there career development opportunities at Lidl?
Yes, there are genuine opportunities for career development, and high-performing individuals can be invited to join the Leadership Academy as part of ongoing development.