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Customer Assistant - Online

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Morrisons

Oct 28, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • Helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
  • We will only recruit individuals who are over the school leaver’s age
  • Some of our roles require you to be over 18, due to health and safety

Responsibilities

  • Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our Online department, select and pack orders for our Online customers.
  • These roles will involve working with technology to accept orders, find products in the store and pack them ready for our customers either through one of our delivery or collection services.
  • You will also be trained across all departments such as replenishment and service, and you will therefore be required to work where the store most needs your support.

FAQs

What are the primary responsibilities of a Customer Assistant in the Online department?

As a Customer Assistant in the Online department, your primary responsibilities will include selecting and packing orders for online customers, using technology to accept orders and find products, and supporting various departments such as replenishment and service as needed.

What benefits do you offer to employees?

We offer a variety of benefits including fully flexible shift patterns, six weeks of holiday (including bank holidays), a 15% discount in our supermarkets from day one, additional 10% discount for a friend or family member, career progression opportunities, subsidised in-store cafe, competitive pension and life assurance, healthcare benefits, and discounts through Morrisons MyPerks.

Is prior experience required for this role?

No prior experience is specifically required for this role, but a helpful and friendly attitude, along with the ability to work in a fast-paced environment, is essential.

What are the working hours for this position?

The position offers fully flexible shift patterns, allowing you to work hours that suit your schedule.

Are there any age restrictions for applying?

Yes, individuals must be over the school leaver’s age to apply for this role, and some positions may require applicants to be over 18 due to health and safety regulations.

How can I apply for this position?

You can apply for this position by clicking the application link, which takes just a couple of minutes to complete. After applying, please check your emails and phone regularly for updates.

What qualities are you looking for in a candidate?

We are looking for candidates who have a helpful and friendly style, enjoy going above and beyond for customers, are active and can work in a fast-paced environment, use their initiative to resolve customer queries, and maintain high standards of health and safety.

What should I do if I need assistance during the application process?

If you require any support with your online application, you can contact us at hourlyresourcing@morrisonsplc.co.uk. If you need adjustments during the interview stage, you will be provided with a local contact for support.

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Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health