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Customer Assistant - Service

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Morrisons

Nov 12, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • Helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
  • Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

Responsibilities

  • Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our Service departments, serving our customers on checkouts, self-serve checkouts, and our kiosks. We want all our customers to have the best experience possible. These roles will involve serving and providing great service, so our customers have the best shopping experience possible. You will also be trained across all departments such as replenishment and market street, and you will therefore be required to work where the store most needs your support.

FAQs

What is the job title for this position?

The job title is Customer Assistant - Service.

What will my main responsibilities be in this role?

You will be serving customers on checkouts, self-serve checkouts, and kiosks, providing great service to ensure the best shopping experience possible. You will also be trained across various departments and may work where the store needs support most.

What kind of shift patterns can I expect?

You can expect fully flexible shift patterns.

How much holiday will I receive?

You will receive six weeks of holiday, including bank holidays.

Are there discounts available for employees?

Yes, you will receive a 15% discount in our supermarkets and convenience stores from the day you join, as well as an additional 10% discount card for a friend or family member.

What kind of career progression opportunities are available?

There are career progression and development opportunities available within the company.

Is there any support for healthcare and well-being?

Yes, we offer healthcare and well-being benefits, including access to Aviva Digital GP.

What family-friendly policies are provided by the company?

The company offers a range of family-friendly policies, including 26 weeks of maternity and adoption leave, along with neonatal and fertility leave.

What qualities are you looking for in a candidate?

We are looking for someone who has a helpful and friendly style, loves going above and beyond for customers, enjoys a fast-paced environment, and can use initiative to resolve customer queries.

Is there a minimum age requirement for applicants?

Yes, we will only recruit individuals who are over the school leaver’s age, and some roles may require you to be over 18 due to health and safety reasons.

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Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health