FAQs
What is the primary focus of a Customer Business Planner at L'Oréal?
The primary focus of a Customer Business Planner is to develop an accurate customer forecast and drive customer conversations, while acting as a bridge between commercial operations and supply chain.
What key skills are required for this role?
Key skills for this role include a strong understanding of sales forecasting, excellent communication skills, strong collaboration and relationship-building skills, high organizational abilities, resilience in fast-paced environments, and a customer-first mindset.
What software knowledge is preferred for this position?
Preferred knowledge includes Excel, PowerBI, and forecasting tools.
What does a typical day look like for a Customer Business Planner?
A typical day may involve analyzing sales trends, attending strategic forecast review meetings with retailers, collaborating with supply chain and marketing teams, and presenting insights to finance and senior commercial stakeholders.
What benefits does L'Oréal offer to its employees?
L'Oréal offers a variety of benefits including a competitive package, discounts on brands, private medical and dental insurance, discounted gym memberships, enhanced family leave, and paid fertility leave.
How does L'Oréal approach diversity and inclusion in hiring?
L'Oréal is committed to creating a diverse, equitable, and inclusive environment, embracing differences in backgrounds, experiences, and perspectives in all employment practices.
Is previous experience in supply chain or commercial operations necessary for this role?
While previous experience in supply chain or commercial operations is beneficial, a strong understanding of sales forecasting and the ability to collaborate effectively are key for success in the role.
Will I have the opportunity to interact with senior leadership?
Yes, Customer Business Planners will engage with key finance and senior commercial stakeholders to discuss forecasts and insights, contributing to the division's decision-making processes.