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Customer Consultant

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The Body Shop

Aug 13, 2024

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Portsmouth

Requirements

  • - Great interpersonal skills to build rapport with customers
  • - Customer service experience is ideal
  • - Ability to communicate and listen effectively
  • - A genuine passion for beauty and the retail industry
  • - Open availability for evening, weekend, and holiday shifts

Responsibilities

  • As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy.
  • You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
  • The successful candidate would have great interpersonal skills to build rapport with customers.
  • Ability to communicate and listen effectively.
  • A genuine passion for beauty and the retail industry.
  • Open availability for evening, weekend, and holiday shifts.

FAQs

What is the job title for this position?

The job title for this position is Customer Consultant.

What are the main responsibilities of a Customer Consultant?

As a Customer Consultant, your main responsibilities will include offering expert advice to customers, providing insights into The Body Shop products and philosophy, learning about the products and their origins, and engaging with customers to help them find products that suit their preferences and lifestyle.

What type of experience is preferred for this role?

Customer service experience is ideal for this role, along with great interpersonal skills to build rapport with customers.

What qualities are essential for a successful candidate?

Essential qualities for a successful candidate include effective communication and listening skills, a genuine passion for beauty and the retail industry, and the ability to engage with customers proactively.

What are the working hours for this position?

The working hours for this position are 16 hours per week on a fixed-term contract.

Is there flexibility in scheduling for this role?

Yes, open availability for evening, weekend, and holiday shifts is required for this role.

What is the salary for the Customer Consultant position?

The salary for the Customer Consultant position is competitive.

How can I apply for this position?

To apply for this position, please follow the instructions provided in the job description, though specific details on how to apply were not included.

Fighting for a Fairer and More Beautiful World

Retail & Consumer Goods
Industry
10,001+
Employees
1976
Founded Year

Mission & Purpose

The Body Shop International Limited is the original natural and ethical beauty brand. Our heritage is an amazing story of firsts. The first to create Body Butter, the first to use manmade musk in fragrance rather than cruelly-extracted deer musk, the first to transform the beauty industry with fair trade ingredients. For 40 years The Body Shop showed the world that business could be a force for good, anchored in Anita Roddick’s pioneering approach to doing business. Our Commitment for the next 40 years, Enrich Not Exploit™, has three elements: Enrich Our People - Enrich Our Planet - Enrich Our Products. We exist to make a positive difference to people’s lives. We create superior quality products using the world’s finest natural ingredients to make your skin feel so good. We have over 3000 stores in 68 countries, and reach out to customers around the world through launching e-commerce sites, opening sub-franchise businesses and identifying selective wholesale in new markets plus adding new Global Travel Retail locations around the world. Our people are passionate, independent, diverse individuals.