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Customer Delivery Driver - Prestwich Superstore

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Tesco

3d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Logistics
  • Salford, +2
    Remote

AI generated summary

  • You must build strong relationships, be warm with customers, adapt to change, and hold a valid driving license (full/automatic) for 12+ months, with no more than 3 penalty points.
  • You will ensure the van and work area are tidy, load safely, communicate order updates to customers, handle products with care, and deliver within time slots while providing excellent service.

Requirements

  • Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
  • Be warm and welcoming with customers and colleagues.
  • Respond quickly to changing customer needs and embrace change while out on the road and in the store.
  • Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.

Responsibilities

  • Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
  • Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
  • Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
  • Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
  • Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

FAQs

What are the working hours for the Customer Delivery Driver role?

The working hours include Monday and Tuesday from 09:00 to 19:00, and Saturday from 18:00 to 22:00.

What is the starting pay for the Customer Delivery Driver position?

The starting pay for the Customer Delivery Driver position is £14.18 per hour, rising to £15.45 in stores within the M25.

How many hours per week is guaranteed for this role?

This role guarantees a minimum of 16 hours per week, with positions available from 12 hours as well.

What driving license is required for this position?

A valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points, is required.

What are the holiday benefits for this role?

Holiday benefits start at 20 days plus a personal day, rising to 22 days after 12 months, in addition to Bank Holidays.

Are there any employee discounts?

Yes, employees receive a 10% discount with their Colleague Clubcard, which increases to 15% on pay-day weekends, with an additional card available to share with family.

Is flexible working available for this position?

Yes, flexible working is available from day one.

What benefits are included with the Customer Delivery Driver role?

Benefits include free wellbeing services, life cover worth five times your pay, an award-winning pension, a range of additional benefits like discounts and cycle-to-work schemes, and provided uniform.

How does Tesco promote diversity and inclusion within the workplace?

Tesco is committed to diversity, equity, and inclusion, ensuring everyone feels represented and able to be themselves. They also encourage conversations about flexible working arrangements.

Is there support for individuals with disabilities during the recruitment process?

Yes, Tesco is proud to be accredited as a Disability Confident Leader and is committed to providing a fully inclusive and accessible recruitment process.

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Tesco

Retail & Consumer Goods
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

One of the world’s largest retailers of consumer goods from food to fashion. Serving our customers, communities and planet a little better every day in our stores and online is at the heart of everything we do. Founded in 1919 by Jack Cohen using the £30 he received on leaving the Royal Flying Corp, we’ve come a long way from his small market stall in East London. Today over 400,000 colleagues work across our stores, office, distribution and customer engagement centres in the UK, Europe and Asia. Share our passion for the people, products and places that make us great, and we can offer the right support to develop your skills.