FAQs
What is the job title for this position?
The job title is Customer Experience Manager.
Where is the job location?
The job is located in the Rome Office, Italy.
What type of employment is offered for this position?
This is a full-time position.
When was this job posted?
The job was posted yesterday.
What is the main responsibility of the Customer Experience Manager?
The primary responsibility is to provide training to customers on dynamic currency conversion solutions and VAT refunds.
What kind of training will the Customer Experience Manager provide?
The manager will provide both in-person and online training to customer staff.
What skills are required for this position?
Required skills include experience in training, strong communication and interpersonal skills, commercial orientation, analytical skills, and a proactive approach.
Is fluency in a second language required?
Yes, fluency in English and a second language (French, Spanish, or Italian) is required.
What benefits are offered for this position?
Benefits include a competitive salary and benefits package, the opportunity to make a real impact on business growth, and working in a dynamic environment.
Does Planet offer equal employment opportunities?
Yes, Planet is an equal opportunity employer where diversity is valued.
Is there an opportunity for growth within the company?
Yes, the company supports growth and offers career development opportunities in a fast-paced technology market.
What is the company's mission?
Planet's mission is to create a world of connected commerce where payments are simple, secure, and seamless.
How many days a week is in-office work required?
The role requires three days a week in the office as part of a hybrid work model.
What kind of environment will I be working in?
You will be working in a dynamic and fast-paced environment with a passionate and collaborative team.