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Customer Sales Advisor

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Halfords

1mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Oxford

AI generated summary

  • You must have experience in customer service, problem-solving skills, a proactive approach, availability for a flexible rota, and ideally some sales target achievement experience.
  • You’ll engage with customers, demonstrate products, explain fitting services, and receive training to enhance your retail skills and career development.

Requirements

  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Problem solving skills
  • Availability to work on a rota basis, including weekends
  • Ideally, some experience of working towards and achieving sales targets

Responsibilities

  • Got a knack with customers?
  • Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.
  • You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
  • We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

FAQs

What is the salary range for the Customer Sales Advisor position?

The salary for the Customer Sales Advisor position ranges from £11.10 to £13.31 per hour, depending on age and experience.

How many hours per week will I be working?

The position is part-time, requiring 12 hours of work per week.

What qualifications do I need to apply for this role?

Ideally, you should have experience in delivering great customer service, preferably in a retail sales environment. A proactive approach to helping customers and problem-solving skills are also essential.

What are the working hours for this position?

You will need to be available to work on a rota basis, which includes weekends.

Are there any age restrictions for this position?

Yes, candidates must be age 21 or older to earn £13.31 per hour; those under 21 will earn £11.10 per hour.

What training and development opportunities are available?

We invest heavily in training to develop your skills and product knowledge, providing support for your career progression within Retail or elsewhere in the Group.

What benefits do you offer to employees?

Benefits include store discounts, employee discounts on garage bills, access to a wellness program, life assurance, a cycle to work scheme, and various other discounts on groceries and shopping.

Is prior retail sales experience necessary?

While prior retail sales experience is ideal, if you have experience in another customer-focused sales environment, you may still be a suitable candidate.

How does Halfords approach inclusivity in hiring?

Halfords is committed to creating an inclusive workplace and welcomes applications from all backgrounds, embracing diversity within the Halfords Family.

Can I apply if I don't meet all the criteria listed in the job description?

Yes, we encourage you to apply even if you don't meet all the criteria. We value diverse experiences and perspectives.

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Halfords

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow.