You must have retail customer service experience, a proactive attitude, problem-solving skills, availability for weekend shifts, and ideally a background in achieving sales targets.

You will provide excellent customer service, understand customer needs, solve problems, work on a rota including weekends, and strive to meet sales targets.

Customer Relations

Sales & Business Development

Large

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow. 

Retail & Consumer Goods

Halfords

Retail

<div>
 <p>Got a knack with customers?</p>
 <p>Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.</p>
 <p>You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.</p>
 <p>We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.</p>
 <p>To be successful in this role you will need:</p>
 <ul>
  <li>Experience of delivering great customer service, ideally in a retail sales environment</li>
  <li>A proactive approach to helping customers and understanding their needs</li>
  <li>Problem solving skills</li>
  <li>Availability to work on a rota basis, including weekends</li>
  <li>Ideally, some experience of working towards and achieving sales targets</li>
 </ul>
 <p>We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:</p>
 <ul>
  <li>Store discount, with 25% off most products across Halfords and Tredz</li>
  <li>Employee discount, with up to 50% off your garage bills at Halfords Autocentre</li>
  <li>Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies</li>
  <li>Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more</li>
  <li>Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week</li>
  <li>Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced</li>
  <li>Life Assurance</li>
  <li>Uniform</li>
  <li>Option to join our Sharesave scheme: save to purchase shares at a 20% discount</li>
  <li>Cycle to Work scheme</li>
  <li>Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future</li>
  <li>Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services</li>
 </ul>
 <p>We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.</p>
 <p>Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.</p>
</div>
<div></div>


 Got a knack with customers?
 Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.
 You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
 We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
 To be successful in this role you will need:
 
  Experience of delivering great customer service, ideally in a retail sales environment
  A proactive approach to helping customers and understanding their needs
  Problem solving skills
  Availability to work on a rota basis, including weekends
  Ideally, some experience of working towards and achieving sales targets
 
 We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
 
  Store discount, with 25% off most products across Halfords and Tredz
  Employee discount, with up to 50% off your garage bills at Halfords Autocentre
  Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
  Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
  Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
  Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
  Life Assurance
  Uniform
  Option to join our Sharesave scheme: save to purchase shares at a 20% discount
  Cycle to Work scheme
  Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
  Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
 
 We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
 Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.



Customer Sales Advisor

Requirements

Responsibilities

FAQs

What experience do I need to apply for the Customer Sales Advisor position?

Is prior retail sales experience mandatory for this role?

What kind of training will I receive if hired?

Are there opportunities for career advancement within the company?

What are the working hours for this role?

Do I need to meet specific sales targets as part of this role?

What benefits are offered to employees?

Can I apply if I do not meet all of the criteria listed?

What type of discounts can employees expect?

Is there a uniform policy for this role?

Halfords

Mission & Purpose