FAQs
What is the role of a Customer Sales Assistant?
The Customer Sales Assistant is responsible for delivering exceptional customer service, handling customer requests, providing product information, preparing quotes, assisting customers with purchases, ensuring the safe movement of products, and maintaining a safe working environment.
Is prior experience necessary for this position?
No, prior experience is not necessary as we can teach you everything you need to know. We’re looking for adaptable, resilient, and driven individuals with a positive attitude.
What kind of work environment can I expect?
You can expect a busy, fast-paced environment where no two days are the same, contributing to a positive and supportive workplace culture for both customers and colleagues.
What benefits are offered with this position?
Benefits include a competitive annual salary, performance-based bonuses, save-as-you-earn and buy-as-you-earn schemes, a contributory pension scheme, exclusive discounts across various Group businesses, wellbeing support, discounts at top retailers, and a work-life balance with most weekends and all bank holidays off.
How can I apply for this job?
You can apply for this position by submitting your application through our career portal. We look forward to hearing from you!
Is your company committed to diversity and inclusion?
Yes, we are an equal opportunities employer committed to building a diverse team and providing equal opportunities for everyone to succeed.
What training opportunities are available?
We offer various career development opportunities, including award-winning apprenticeships and training programs to help you grow and advance in your career.
What kind of customers will I be interacting with?
You will engage with a wide range of customers, including builders, contractors, and DIY enthusiasts, and build strong relationships with many of them on a first-name basis.
Is there a structured onboarding process for new employees?
Yes, we provide a comprehensive onboarding process to help new employees familiarize themselves with our products, services, and company culture.
What is the expected salary range for this position?
The salary for this position is competitive and will be discussed during the interview process based on experience and qualifications.