FAQs
What is the role of a Customer Sales Assistant?
The Customer Sales Assistant is responsible for providing first-class service to customers, handling requests, offering product information, preparing quotes, and ensuring the safe movement of products within the branch.
What kind of experience do I need to apply?
You do not need prior experience for this role, but the ability to provide great customer service is essential. Training will be provided for the rest of the requirements.
Is this position customer-facing?
Yes, this is a key customer-facing role where building strong relationships with customers is vital.
What qualities are you looking for in a candidate?
We seek individuals who are highly adaptable, resilient, and tenacious, with a friendly personality and the ability to thrive in a dynamic, fast-paced environment.
Will I have opportunities for career development?
Yes, as a Customer Sales Assistant, you will be encouraged to enroll in development schemes offered by the company to support your career growth.
What benefits are included in the compensation package?
The compensation package includes competitive pay, an annual colleague bonus, contributory pension, private healthcare, life assurance, a sharesave scheme, group-wide discounts, and numerous online discounts at various retailers.
What are the working hours like for this position?
The working hours provide a great work-life balance, as most of our customers prefer to shop during weekends and bank holidays, allowing you to enjoy that time as well.
Is Travis Perkins an inclusive employer?
Yes, we are committed to being a truly inclusive employer, aiming to create an environment where everyone feels safe, welcome, and confident to be their authentic selves.
How can I know if I am doing a good job?
You will have a development plan in place that aligns with company values, which will help you track your progress and ensure you are doing a great job.