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Customer Service Advisor

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Verastar

May 19, 2023

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
  • Leeds

Requirements

  • No previous experience is required, we are looking for colleagues who wish to excel and are driven to succeed, all we ask is that you are a brilliant listener, have a passion for problem solving, and ability to empathise and understand customer needs.

Responsibilities

  • Managing and maintaining our Customer Experience inbox, ensuring that emails are responded back to in a timely manner, with professionalism shown throughout
  • Actively contributing to improving the Customer Experience team processes and procedures
  • Maintaining a close and supportive relationship with our sales teams
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Verastar

We’re the UK’s leading provider of essential services to small businesses. Telecoms, utilities, insurance, payments.

Telecommunications
Industry
501-1000
Employees
1998
Founded Year

Mission & Purpose

Since 1998, we’ve provided small businesses with the essential services they need. We offer a wider range of services, a higher quality of customer care and a lower price than the industry incumbents. We do it by challenging the way things are done and upholding our core values. Offering utilities, energy, telecoms, insurance and digital payments, we are the only provider that can deliver such a range of services on one bill, saving our customers time and money. Our business is built on four core values: straightforward, united, passionate and innovative. These values inform everything we do, and they are the reason our customers and investors trust us to succeed. Through our portfolio of brands, including kinex, Clear Business, Inspire Payments and The Insurance Octopus, we deliver essential services for nearly 10% of the UK's small business market. We power the engine room of the UK economy.