Customer Service Assistant - Plymouth

The Range

Jun 13, 2024

Applications are closed

Job
Part-time
Entry Level
Hospitality & Retail
Plymouth

Requirements

To be successful in this role, you must be willing to provide the very best customer service experience to our customers. Problem-solving skills and having the ability to think quickly, follow instructions, work as a team and work on initiative are also desirable skills for the role.
Your day will be varied, and will include a combination of the following tasks:
Answering customer enquiries.
Giving information and helping to solve customer problems.
Being the first point of contact for dealing with returned goods.
Processing till transactions
Making sure that the customer's experience is a positive one

Responsibilities

In this role you will be the face of The Range as the first point of contact a customer has with our Store, so it is essential that you are able to create a good first impression. You will need to be polite and approachable, confident and have the ability to remain patient and calm in difficult situations.

FAQs

What is the main responsibility of a Customer Service Assistant at The Range in Plymouth?

In this role, you will be responsible for delivering great customer service and promoting The Range as a unique one-stop shopping experience.

What skills are important for a Customer Service Assistant in Plymouth?

Important skills for this role include excellent communication skills, a friendly and approachable demeanor, and the ability to provide exceptional customer service.

Will I be interacting with customers on a daily basis in this role?

Yes, as a Customer Service Assistant, you will be the face of The Range and will be interacting with customers on a daily basis to provide assistance and promote our products and services.

What opportunities for growth and development are available for Customer Service Assistants in Plymouth?

At The Range, there are opportunities for advancement and career development for Customer Service Assistants who demonstrate a strong work ethic and dedication to providing excellent customer service.

The Range

Retail & Consumer Goods

Industry

1989

Founded Year

Mission & Purpose

Thank you for visiting The Range LinkedIn page. With enormous product diversity, The Range has over 65,000 products across 16 departments including DIY, Kitchen & Dining, Furniture, Lighting, Arts & Crafts and Textiles. The Range was founded in 1989 by Chris Dawson in his home town of Plymouth as an open air market trader. Fast forward to the present day and The Range has over 160 stores across the United Kingdom and Ireland, not to mention an ever expanding website offering a home delivery service.