FAQs
What is the primary focus of the Customer Success Manager role at Supplyframe?
The primary focus of the Customer Success Manager role is to establish and maintain complex customer relationships, ensuring that Supplyframe meets their needs and objectives, while advocating for customer needs across departments.
What qualifications are required for this position?
A Master's degree (Bac+4 or Bac+5) or equivalent, along with proven experience in an account management or customer service role, particularly in procurement, supply chain, or engineering.
Is knowledge of web technologies necessary for this role?
Yes, a technical aptitude and experience with web technologies and commonly used enterprise applications are essential for the role.
What language skills are needed for this position?
Proficiency in both French and English is essential for effective communication and collaboration within the extended team.
What tools or systems should candidates be familiar with?
Experience with Salesforce or another CRM system is required for this position.
Where is the position based?
The Customer Success Manager position is based in Grenoble (38), France.
What kind of work environment can candidates expect at Siemens Digital Industries Software?
Candidates can expect an international, high-tech environment that promotes development and success while valuing diversity and collaboration.
What is the company culture like at Siemens Digital Industries Software?
The company culture emphasizes innovation, diversity, and collaboration, recognizing the unique talents and experiences of all employees.
When is the position available?
The position is available as soon as possible.
Are there opportunities for career development within the company?
Yes, Siemens Digital Industries Software provides an environment conducive to development and success, offering numerous opportunities for career growth.