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Customer Support & Sales Administrator

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Inchcape

Oct 30, 2024

Applications are closed

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development

Requirements

  • A strong foundation in administrative tasks.
  • Expert proficiency in Microsoft Office, especially Excel and Word.
  • Strong IT skills and ability to input and process data.
  • Excellent communication skills to build rapport and share information clearly.
  • The ability to thrive under pressure and embrace new challenges.
  • A collaborative spirit and a passion for managing multiple tasks efficiently.
  • An exceptional eye for detail and a commitment to accuracy.
  • A team-oriented approach to achieve shared goals.
  • Previous motor industry experience is a plus but not essential.

Responsibilities

  • Driving sales success by administering the process from vehicle sourcing to delivery.
  • Supporting our sales teams by efficiently processing vehicles through every stage of the Group 1 Automotive sales journey.
  • Ensuring accuracy by meticulously creating and maintaining detailed vehicle records.
  • Contributing to financial success through timely and accurate invoicing.
  • Streamlining operations by adhering to established processes and implementing improvements.
  • Providing exceptional customer service by responding promptly to internal and external enquiries.
  • Building strong relationships with our retail centre teams to foster collaboration.

FAQs

What is the salary for the Customer Support & Sales Administrator position?

The salary for the Customer Support & Sales Administrator position is £28,228.50, along with employee benefits.

What are the working hours for this role?

The working hours for this role are full-time, totaling 40 hours per week.

What qualifications are required for this position?

A strong foundation in administrative tasks, expert proficiency in Microsoft Office (especially Excel and Word), strong IT skills, excellent communication skills, and an exceptional eye for detail are important qualifications. Previous motor industry experience is a plus but not essential.

What employee benefits are offered?

Employee benefits include vehicle purchase discounts, a flexible pension scheme, life assurance, employee discounts with over 1000 retailers, a cycle to work scheme, an employee assistance programme, holiday allowance increasing with service length, and excellent career development opportunities.

What daily tasks will I be responsible for in this role?

Daily tasks include administering the sales process from vehicle sourcing to delivery, supporting sales teams, creating and maintaining vehicle records, invoicing, streamlining operations, providing excellent customer service, and building strong relationships with retail centre teams.

Is previous experience in the motor industry necessary for this role?

No, previous motor industry experience is not essential, but it is a plus.

How does Group 1 Automotive support career development?

Group 1 Automotive offers industry-leading training from the brand you represent and development opportunities through the Inchcape training team.

What is the company culture like at Group 1 Automotive?

The company culture values collaboration, outstanding customer experiences, and recognizes the contributions of its colleagues. They are committed to providing fantastic career opportunities and support both personally and professionally.

Where is the role based?

The role is based at Mercedes Benz Of Warrington.

How can I apply for the Customer Support & Sales Administrator position?

To apply for the position, visit the Group 1 Automotive careers page or contact their HR department for application instructions.

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Inchcape

Automotive
Industry
10,001+
Employees

Mission & Purpose

Inchcape is the world's leading independent automotive distribution partner. We work with more than 40 of the world's most loved automotive brands to power better mobility, today and in the future. Our 14,500 team members work across 40 country markets in Asia, Australasia and the Pacific; Central and South America; Africa; Europe and the UK.