Logo of Huzzle

Home

Matches

Explore

Manage

Customer Technology Advisor - Cloud Practice

image

Kyndryl

Jan 24

  • Job
    Full-time
    Senior Level
  • Consulting
    IT & Cybersecurity
  • Milan
  • Quick Apply

AI generated summary

  • You need 5+ years in consultative selling of technical services, a relevant degree, deep domain knowledge, and recognized expertise in areas like Cloud, AI, Security, and technical certifications.
  • You will drive technology solutions, collaborate with partners, deliver engaging demos, develop winning proposals, and ensure quality in pre-sales processes while nurturing external alliances.

Requirements

  • Deep domain knowledge of Services offerings and technical solutions in a practice
  • Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions
  • Prior consultative selling experience
  • Externally recognized as an expert in the technology and/or solutioning areas, including technical certifications supporting subdomain focus area(s) including: Application Data and AI; Cloud; Core Enterprise and zCloud; Digital Workplace; Network and Edge; Security and Resiliency
  • Bachelor's degree or Master’s degree
  • 5 years of experience (minimum) selling technical services for multi-industry customers

Responsibilities

  • Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team.
  • As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers.
  • Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations.
  • In this role, you won't just be another advisor; you will be a trusted ally and visionary, delivering unique and differentiated value to our customers.
  • Through captivating show-and-tell methods such as engaging demos and compelling presentations, you will showcase our credibility and eminence in the industry, leaving a lasting impression on potential customers.
  • As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners.
  • With your extensive technical knowledge and mastery of the practice-specific domain, you will bring together the breadth of Kyndryl's expertise to develop profitable deals that drive our success.
  • Your dedication to continuous improvement and your passion for our practice will shine through as you showcase your end-to-end knowledge of the domain you align with, as well as the associated subdomains.
  • Your technical prowess, backed by your external certifications, will establish you as a true authority in your field.
  • As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value driven solutions within the practice services domain(s).
  • Your exceptional customer facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer.
  • As a strategic thinker, you will identify the intricate business and technical requirements of our customers, leveraging the vast capabilities of Kyndryl to generate winning cross-practice solutions.
  • Your ability to develop and deliver compelling demonstrations, proof of concepts, and prototypes will clearly demonstrate the tangible value our offerings bring to our customers, leaving them eager to partner with us.
  • In addition to your technical expertise, you will also take the lead in coordinating the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices.
  • Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions.
  • Moreover, you will actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created.

FAQs

What is the role of a Customer Technology Advisor at Kyndryl?

The Customer Technology Advisor at Kyndryl is responsible for revolutionizing technology solutions for customers, working collaboratively with Kyndryl Consult Partners and customer partners, and providing unique value through demos, presentations, and a deep understanding of technology and business needs.

What qualifications are required for this position?

Candidates are expected to have deep domain knowledge of services offerings and technical solutions in a practice, experience in consultative selling, and external recognition as an expert in technology and/or solutioning areas, supported by relevant technical certifications.

How many years of experience is typically required for this role?

A minimum of 5 years of experience selling technical services for multi-industry customers is preferred for this position.

Is a specific educational background required for this job?

A Bachelor's or Master's degree is preferred for candidates applying to this role.

What type of environment does Kyndryl promote for its employees?

Kyndryl promotes an equitable and inclusive work environment, valuing diversity in cultures, backgrounds, and experiences among its employees.

Will I have opportunities for personal and professional growth at Kyndryl?

Yes, Kyndryl offers various opportunities for career growth, including hands-on experiences, learning opportunities, and certifications in major platforms.

What kind of skills will be important in this position?

Strong technical and business acumen, exceptional customer-facing skills, articulate communication, interpersonal finesse, and strategic thinking are crucial for success in this role.

How does Kyndryl support employee well-being?

Kyndryl provides benefits that reflect the diversity of its employees, support work-life balance, and offer programs for learning and professional development.

What can a prospective employee expect from working at Kyndryl?

Employees can expect a state-of-the-art environment with opportunities to innovate, build new capabilities, and develop valuable relationships, along with support for their well-being and professional growth.

How can I refer someone to Kyndryl during the application process?

If you know someone who works at Kyndryl, you can select 'Employee Referral' during the application process and enter your contact's Kyndryl email address.

image

Kyndryl

We design, build, manage and modernize the mission-critical technology systems that the world depends on every day.

Consulting
Industry
10,001+
Employees
2021
Founded Year

Mission & Purpose

We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems. We are a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We're raising the bar. Our experience speaks for itself: We have 90,000 highly skilled employees around the world serving 75 of the Fortune 100. But our purpose is what drives us: Advancing the vital systems that power human progress. Because when a digital ecosystem is healthy, it can more readily adapt and support continuous growth and that opens up a world of possibility for everyone. Together, we are the heart of progress.