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Data Analyst - Fraud & Financial Crime

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Zopa Bank

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Data
    IT & Cybersecurity
  • London
  • Quick Apply

AI generated summary

  • You should have strong analytical skills, advanced SQL, and experience with Python or a willingness to learn. A passion for data accuracy and clarity in communication is essential.
  • You will detect fraud patterns, enhance fraud controls, monitor dashboards, investigate anomalies, analyze data with SQL/Python, improve fraud rules, and support out-of-hours incidents.

Requirements

  • Demonstrated analytical curiosity and rigour
  • Advanced SQL experience
  • Experience using Python for analysis, or clear willingness to learn
  • A passion for data accuracy and analytical rigour
  • Ability to explain analytical thinking clearly to non-technical audiences
  • Curiosity about customer behaviour and how fraud manifests in data

Responsibilities

  • Detect and respond to fraud patterns quickly
  • Improve fraud controls across onboarding and transactions
  • Reduce losses while balancing customer experience
  • Monitoring fraud dashboards and data across products
  • Investigating unusual patterns or spikes in activity
  • Using SQL and Python to explore data and answer urgent questions
  • Designing, testing, and improving fraud rules and controls
  • Feeding real-time analytical insight into fraud blocks and interventions
  • Working closely with Fraud Strategy, Operations, Product, and Engineering
  • Participating in the on-call rota, typically one week per month, supporting out-of-hours fraud incidents with additional pay

FAQs

What is the primary focus of the Data Analyst - Fraud & Financial Crime role at Zopa?

The primary focus is to use data to protect customers and the bank from fraud in real time while ensuring genuine customers experience minimal friction.

What specific technical skills are required for this position?

Advanced SQL experience and experience using Python for analysis, or a clear willingness to learn Python, are required for this position.

What does a typical day look like for someone in this role?

A typical day involves monitoring fraud dashboards, investigating unusual patterns, exploring data using SQL and Python, designing and improving fraud rules, and collaborating with various teams within Zopa.

How is success measured for the Data Analyst role?

Success is measured by producing accurate analysis, effectively communicating findings, taking ownership of work, and connecting analysis to real customer outcomes.

What interview stages can candidates expect as part of the hiring process?

Candidates can expect a recruiter phone screening, a SQL technical assessment, a fraud analytics case study, and a final interview focused on competencies and alignment with Zopa’s values.

Is previous experience in fraud analytics necessary for this position?

No, previous experience in fraud analytics is not required; the role is suitable for individuals early in their analytics career who have strong technical foundations and a curiosity for learning.

How often are employees required to be in the office?

Employees are required to be in the London office 2-3 days a week in this hybrid role.

Can employees work from abroad?

Yes, employees have the option of working from abroad for up to 120 days a year, subject to having the right to work in the country of choice.

What is Zopa’s stance on diversity and inclusion?

Zopa is committed to creating a workplace free from discrimination and values diversity of experience, perspectives, and backgrounds, fostering a unique company culture.

What is the company culture like at Zopa?

The company culture at Zopa prioritizes collaboration, work-life balance, and allows employees to bring their full selves to work, contributing to a positive and inclusive environment.

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Zopa Bank

We’re Zopa Bank. Credit Cards | Loans | Savings

Finance
Industry
501-1000
Employees
2005
Founded Year

Mission & Purpose

We’re Zopa, and we want to make money work better for you. Our diverse team is united in their mission of creating simple, fair and honest financial products that have the customer’s needs at their heart. We’re proud that this dedication is reflected in our excellent rating on TrustPilot. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future. We’re not the new kids on the block though - we’ve been a pioneering force in finance for 16 years. In 2005, we built the first ever peer-to-peer (P2P) lending company, giving our customers access to loans built for real-life and intelligent investments backed by cutting-edge tech. In 2020, we launched Zopa Bank, meaning we could offer more – like fixed term savings backed by FSCS protection and a credit card to help customers take control of their finances. We’ve lent out over £6 billion and are proud to have made money work better for over half a million people across the UK, whether they were looking to borrow or save.