Logo of Huzzle

Home

Matches

Explore

Manage

Data Analyst I

image

Uber

Nov 11

Applications are closed

  • Job
    Full-time
    Mid Level
  • Data
    Business, Operations & Strategy
  • Chicago

Requirements

  • 3 years of work experience in finance analytics, business analytics, data analytics, or within a similar field
  • Experience with Tableau and/or a similar data visualization tool
  • Experience with SQL
  • Bachelor's Degree
  • Advanced SQL skills. - Editable to proficiency level tied to role level
  • High technical proficiency in common analytics & reporting tools (e.g., Tableau, Google Data Studio, Google Sheets/Excel)
  • Experience in Python
  • Experience working with customer support or customer insights
  • Advanced data analysis skills leading to actionable recommendations
  • Experience in leading high-visibility projects and influencing others in a cross-functional team environment
  • Excellent communication skills, with the ability to present complex data insights to both technical and non-technical audiences
  • Strong sense of ownership and accountability
  • Curious, self-directed, and impact-driven-you chase high-impact problems to deliver solutions
  • Comfortable with ambiguity and switching contexts in a fast-moving environment
  • Experience in communicating with and presenting to senior leadership
  • Strong storytelling ability: Distilling exciting and hard-to-find insights into a compelling, concise data story
  • Comfort in working with ambiguity in a fast-paced environment
  • Experience in data extraction, wrangling, and building pipelines
  • Strong analytical and problem-solving mindset
  • Highly self-motivated, proactive, and able to drive projects independently
  • Excellent communication and interpersonal skills
  • Detail-oriented mindset, with a focus on accuracy, efficiency, and process standardization

Responsibilities

  • Perform deep-dive analysis to unpack insights and recommend solutions to business problems for the Crash and Claims team
  • Translate ambiguous questions into data-driven recommendations
  • Develop an in-depth understanding of business performance and share strategic insights with senior leadership to influence decision-making
  • Become the data subject matter expert on agent and team performance for the Crash and Claims team, building deep domain expertise and establishing the source of truth reporting
  • Create and implement various analytics projects to inform strategy with company leadership, including the development of reports, dashboards, and scripts/automations
  • Collaborate cross-functionally with Crash and Claims Operations, Data Infrastructure and other internal reporting teams to build comprehensive, cross-functionally aligned reporting solutions
  • Write complex SQL queries to extract, manipulate, and analyze data
  • Use Python for data transformation, automation, and model development
  • Identify, plan, and execute projects and root cause analyses to improve existing processes
  • Build dashboards and reporting, primarily in Tableau

FAQs

What is the primary focus of the Data Analyst I role in the Crash and Claims team?

The primary focus of the Data Analyst I role is to create robust agent and team-level reporting for the Crash and Claims team within the Insurance organization, enhancing insurance claim intake and improving the customer experience.

What tools will I be expected to use in this role?

You will be expected to use SQL for data extraction and manipulation, Python for data transformation and automation, and Tableau or similar data visualization tools for reporting and dashboards.

What are the basic qualifications required for this position?

The basic qualifications for this position include 3 years of experience in finance analytics, business analytics, data analytics, or a similar field, experience with Tableau or a similar data visualization tool, experience with SQL, and a Bachelor's Degree.

What types of projects will I be responsible for in this role?

You will be responsible for creating and implementing various analytics projects to inform strategy, including developing reports, dashboards, and automations, as well as performing deep-dive analyses to provide data-driven recommendations for business problems.

What is the salary range for this position?

For Chicago, IL-based roles, the base salary range for this position is USD$102,000 to USD$113,000 per year.

Will I have the opportunity to present findings to senior leadership?

Yes, you will have the opportunity to share strategic insights with senior leadership and present complex data insights to both technical and non-technical audiences.

What characteristics are preferred for candidates applying for this role?

Preferred characteristics include advanced SQL skills, high technical proficiency in analytics and reporting tools, experience in Python, strong analytical and problem-solving mindsets, and exceptional communication skills.

What is the Global Field Analytics team responsible for?

The Global Field Analytics team is responsible for reporting on team and agent level performance across Global COEs, Greenlights, and other customer-support focused organizations within Uber, with a goal to globalize and standardize data products when possible.

Can you describe the company culture for this role?

The company culture for this role emphasizes a strong sense of ownership, accountability, curiosity, and the ability to work independently in a fast-paced environment while comfortably handling ambiguity.

Are there additional benefits provided for this role?

Yes, in addition to the salary, you will be eligible to participate in Uber's bonus program and may be offered an equity award and various other benefits. More details are available on the Uber careers benefits page.

image

Uber

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness