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Delegate Relationship Executive - German Speaking

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CloserStill Media

May 28, 2023

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
  • London

Requirements

  • A risk taker, someone who isn’t afraid to weigh up the options and make a well-informed decision, while utilising the specialists in the business to ensure you are working in a collaborative way
  • Someone who has a strong work ethic and who knows why hard work is important
  • An adaptable candidate who has the ability to process information and apply it effectively
  • What competencies are we looking for?
  • Adaptability
  • Quick thinking
  • Working well within teams across a multi-faceted business
  • Independent working skills
  • Industry Awareness
  • Self-Awareness
  • Must be fluent in German

Responsibilities

  • Delegate Sales is the team that delivers event audiences and works across the teams at CSM to ensure key job titles in the given industry attend our industry leading events. Below is some information about what a day in Delegate Sales looks like -
  • The day starts with a team meeting and a chance to set your own personal target for the day
  • We use a system of Power Hours throughout the day with 2 in the morning and 2 in the afternoon, in these hours we are dedicated to being on the phones and engaging with our clients
  • This means there is plenty of time in both the morning and afternoon to spend time in our communal break out space and enjoy a coffee or tea
  • Just after lunch we have another team meeting to determine where we are for the day and to share best practice
  • The afternoon is spent with more Power Hours. Outside of these, there is room to get to grips with our event registration system and CRM. We have a CRM system that is unique to CloserStill, and you will gain valuable experience when in Delegates Sales on using this
  • You will be expected to correctly input clients’ personal details, work details and, if required, payment information into our event registration system
  • Throughout the day you will be able to utilise alternative avenues, such as LinkedIn, to attract clients to our events
  • The day ends with another team meeting to relay how well you did for the day and whether you hit your personal target
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CloserStill Media

CloserStill Media runs market leading business exhibitions in the learning, healthcare, technology and veterinary sector

Entertainment & Media
Industry
201-500
Employees
2009
Founded Year

Mission & Purpose

At CloserStill we believe that nothing beats doing business face-to-face. In the digital age, traditional marketing methods have been turned on their heads and the internet sweeps all before it, face-to-face contact is at even more of a premium than ever. Increasingly, companies wishing to sell or market to other businesses are employing a dual strategy that combines the internet with one-to-one marketing and events in all their guises. Face-to-face - the only marketing process that can`t be replicated online - sharing the kind of in-depth interaction that can only take place in real-time - events and exhibitions are the perfect complement to online marketing strategies. The days of the traditional, one-dimensional trade-shows are numbered. Now, marketers expect events to be multi-dimensional, content rich and deliver real value for visitors, sponsors and exhibitors. They expect to make structured one-to-one meetings while walking the show floor, they expect the shows to represent the market they serve in all three dimensions [serving the “community” beyond the event itself] and they expect to enjoy sharp, personalised communications delivered by new digital channels - with great websites to be the engine behind it all. Above all, markets should demand that their media shows have a deep commitment to and respect for the communities they are privileged to serve. It is this commitment – along with a commitment to absolute integrity –that is at the heart of everything we do.