You should have strong leadership skills, retail management experience, excellent communication abilities, and a passion for delivering exceptional customer service.

You will oversee department operations, manage staff, ensure excellent customer service, maintain inventory, and drive sales performance while adhering to company policies and standards.

United Kingdom

London

Critical Illness Cover

Pension Plan

Maternity & Paternity Leave

Sick Pay

Large

Primark is an international clothing retailer employing more than 70,000 colleagues across 16 countries in Europe and the US. Founded in Ireland in 1969 under the Penneys brand, Primark aims to provide affordable choices for everyone, from great quality everyday essentials to stand-out style across women’s, men’s and kid’s, as well as beauty, homeware and accessories. With a focus on creating great retail experiences in-store, Primark continues to expand across new and existing markets with the aim of reaching 530 stores by the end of 2026.

Primark is working to make more sustainable fashion affordable for everyone. Primark Cares is its commitment to doing better, every day - making more sustainable products everyone can afford, reducing its impact on the planet and improving the lives of workers. It has made a series of public commitments it plans to work towards and report on progress each year. These include making all its clothes from recycled or more sustainably sourced materials, ensuring clothing is recyclable by design, halving carbon emissions across the value chain and pursuing a living wage for workers in the supply chain.

Retail & Consumer Goods

Primark

<div>
 DEPARTMENT MANAGER (Level 1)
 
 Location: Primark Wood Green
 Salary: £35,304 (with 31 days annual leave &amp; pension) 
 Contract: Full-Time Permanent, 5 days out of 7
 
 BECAUSE YOU’RE READY FOR THE NEXT LEVEL
 
 A people-first culture where you can work with impact. A business that continues to grow and invest creating maximum joy at minimum cost. Just look at our 70,000+ colleagues across 430+ stores covering many markets globally, all leaving their mark. 
 
 Our colleagues are the heart of everything we do – we’re caring, dynamic and we succeed together. The Department Manager plays a pivotal role, with genuine accountability and ownership. Our managers are empowered within a structured framework, allowing you to mould your team’s growth and enhance the customer experience. 
 
 What you’ll do
 
 At Primark we do retail our way…so here is a taste of what you can expect in the role:
 
 <ul>
 <li>Collaborate with the rest of the management team to support the daily running of the store.</li>
 <li>Responsible for at least one department within the store, including stock ordering and merchandising.</li>
 <li>Lead a team of managers to maximise sales by establishing goals and objectives.</li>
 <li>Provide a superior level of customer service. </li>
 <li>Drive your own development by taking advantage of our digital learning, apprenticeships and career pathways and see yourself grow in a supportive place powered by our people.</li>
 <li>In the absence of senior management, you will oversee the store for the shift.</li>
 </ul>
 What you’ll bring
 
 Guiding the team towards delivering an outstanding customer experience requires an assertive team player. Here’s what we need from you:
 
 <ul>
 <li>Experienced manager with proven leadership skills.</li>
 <li>Ability to view situations from a commercial perspective resulting in more innovative thinking. </li>
 <li>Capable of working and making decisions, in a fast-paced environment. </li>
 <li>Proactive nature with a determination to succeed.</li>
 </ul>
 Excited? Good. Because it’s energising to put your skills to work in a growing global business committed to helping people express themselves – and feel a sense of belonging. 
 
 Apply to make an impact as a Department Manager and be welcomed to the wide world of Primark.
 
 THIS IS RETAIL OUR WAY! APPLY NOW.
 
 Our fashion isn’t one-size-fits-all and neither is our culture. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at removingbarriers@primark.co.uk
</div>


 DEPARTMENT MANAGER (Level 1)
  
  Location: Primark Wood Green
  Salary: £35,304 (with 31 days annual leave & pension) 
  Contract: Full-Time Permanent, 5 days out of 7
  
  BECAUSE YOU’RE READY FOR THE NEXT LEVEL
  
  A people-first culture where you can work with impact. A business that continues to grow and invest creating maximum joy at minimum cost. Just look at our 70,000+ colleagues across 430+ stores covering many markets globally, all leaving their mark. 
  
  Our colleagues are the heart of everything we do – we’re caring, dynamic and we succeed together. The Department Manager plays a pivotal role, with genuine accountability and ownership. Our managers are empowered within a structured framework, allowing you to mould your team’s growth and enhance the customer experience. 
  
  What you’ll do
  
  At Primark we do retail our way…so here is a taste of what you can expect in the role:
  
 
  Collaborate with the rest of the management team to support the daily running of the store.
  Responsible for at least one department within the store, including stock ordering and merchandising.
  Lead a team of managers to maximise sales by establishing goals and objectives.
  Provide a superior level of customer service. 
  Drive your own development by taking advantage of our digital learning, apprenticeships and career pathways and see yourself grow in a supportive place powered by our people.
  In the absence of senior management, you will oversee the store for the shift.
 
   What you’ll bring
  
  Guiding the team towards delivering an outstanding customer experience requires an assertive team player. Here’s what we need from you:
  
 
  Experienced manager with proven leadership skills.
  Ability to view situations from a commercial perspective resulting in more innovative thinking. 
  Capable of working and making decisions, in a fast-paced environment. 
  Proactive nature with a determination to succeed.
 
  Excited? Good. Because it’s energising to put your skills to work in a growing global business committed to helping people express themselves – and feel a sense of belonging. 
  
  Apply to make an impact as a Department Manager and be welcomed to the wide world of Primark.
  
  THIS IS RETAIL OUR WAY! APPLY NOW.
  
  Our fashion isn’t one-size-fits-all and neither is our culture. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at removingbarriers@primark.co.uk


Department Manager

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Primark

Mission & Purpose