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Department Supervisor

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Halfords

Oct 16, 2024

Applications are closed

  • Job
    Full-time
    Junior & Mid Level

Requirements

  • Experience of supervising or leading a small team
  • Experience of delivering great customer service ideally in a retail sales or a services business environment
  • Experience of delivering on the job training / coaching to others
  • Experience of working to tight deadlines
  • A track record of achieving exceptional results against sales targets
  • Ideally, you will also have some technical knowledge and skills in motoring or cycling, but this is not essential as technical training is provided – a commitment to your own development is essential!

Responsibilities

  • - Take responsibility for the day to day running of a department
  • - Supervise and coach others to deliver market leading standards to our customers
  • - Support the store management team to enable the best service delivery to our customers
  • - Follow all in store security and stock loss procedures
  • - Commit to your own development and progress within your career

FAQs

What is the salary for the Department Supervisor position?

The salary for the Department Supervisor position is £12.67 per hour.

What are the key responsibilities of a Department Supervisor at Halfords?

The key responsibilities include supervising and coaching a team, managing the day-to-day running of a department, delivering market-leading customer service, and supporting the store management team.

Is previous retail experience required for this role?

Yes, experience in delivering great customer service in a retail sales or services business environment is required, along with experience supervising or leading a small team.

What kind of training does Halfords provide for this position?

Halfords invests heavily in training to help colleagues develop their skills and advance their careers, including technical training related to motoring and cycling.

Are there any benefits included with this role?

Yes, the role includes various benefits such as store discounts, employee wellness programs, a life assurance plan, cycle-to-work schemes, and more.

Is technical knowledge in motoring or cycling mandatory for applicants?

No, technical knowledge is not essential as technical training is provided; however, a commitment to personal development is essential.

What kind of advancement opportunities are available for this role?

The Department Supervisor position serves as a gateway to management roles, with support and training available for career progression within retail or other areas of the Group.

Does Halfords have a commitment to diversity in its hiring process?

Yes, Halfords is committed to creating an inclusive workplace and welcomes applications from all backgrounds, embracing diversity within the organization.

What are the working hours for this position?

Specific working hours may vary, but as a Department Supervisor, you will likely work shifts that align with store operations, which may include evenings and weekends.

How can employees access their pay early?

Employees can access up to 30% of their pay as they earn it through the Wagestream financial planning app.

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Halfords

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow.