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Department Supervisor

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Halfords

Nov 14, 2024

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Leicester

Requirements

  • Experience of supervising or leading a small team
  • Experience of delivering great customer service ideally in a retail sales or a services business environment
  • Experience of delivering on the job training / coaching to others
  • Experience of working to tight deadlines
  • A track record of achieving exceptional results against sales targets
  • Ideally, you will also have some technical knowledge and skills in motoring or cycling, but this is not essential as technical training is provided – a commitment to your own development is essential!

Responsibilities

  • Ready to take the next step in your Retail career? Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet. This role is the gateway to management - you’ll have responsibility for the day to day running of a department, supervising and coaching others to deliver market leading standards to our customers. A key part of the sales floor leadership team, you’ll support the store management team to enable the best service delivery to our customers. Your standards of customer service are already legendary and you’ll have an infectious enthusiasm for our products and services. You’ll have some key holder responsibility too and will be committed to following all in store security and stock loss procedures. Back to that gateway to a management role: we invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

FAQs

What is the hourly pay for the Department Supervisor position?

The hourly pay for the Department Supervisor position is £12.24 per hour.

What responsibilities will I have in this role?

As a Department Supervisor, you will be responsible for the day-to-day running of a department, supervising and coaching team members, and delivering excellent customer service.

Is prior experience required for this job?

Yes, candidates should have experience supervising or leading a small team, delivering great customer service, and providing on-the-job training to others.

Will I receive training for this position?

Yes, we invest heavily in training to help you develop your skills and advance your career, whether in retail or elsewhere within the Group.

Are there any specific skills or knowledge required for the role?

Ideally, some technical knowledge in motoring or cycling is preferred, but this is not essential as technical training will be provided.

What kind of benefits do you offer?

We offer a wide range of benefits including store discounts, employee wellness programs, life assurance, a cycle to work scheme, and more.

Is there an opportunity for career advancement within the company?

Yes, this role is a gateway to management, and we provide support for career progression in various paths within the company.

Do I need to adhere to specific security procedures?

Yes, you will have key holder responsibilities and must follow all in-store security and stock loss procedures.

What is the company’s stance on diversity and inclusion?

At Halfords, we are committed to creating an inclusive workplace and welcome applications from all backgrounds, embracing diversity within our team.

Are there health and wellness benefits available?

Yes, we provide a wellness program offering free, independent, and confidential support and counseling 24/7, along with a Health Cash Plan for healthcare cost reimbursements.

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Halfords

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow.