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Deputy Chief Operating Officer

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Frimley Health NHS Foundation Trust

3d ago

  • Job
    Full-time
    Senior & Expert Level
  • Healthcare

AI generated summary

  • You must have senior operational leadership experience, manage elective services, lead transformations, understand access standards, and foster collaboration and inclusivity while ensuring staff well-being.
  • You will lead strategic operations for elective care, drive performance, support recovery, manage teams, enhance patient experience, and collaborate across Integrated Care Systems.

Requirements

  • - Proven track record of delivering results in a senior operational leadership role within a large, complex organization.
  • - Strong experience in managing elective and outpatient services, including driving operational performance and efficiency.
  • - Experience in leading transformation across elective pathways, diagnostic services, theatres, and surgical specialties.
  • - Understanding of national and local access standards and experience in improving productivity and patient experience.
  • - Excellent interpersonal and communication skills, with the ability to engage and influence stakeholders at all levels.
  • - Strong strategic thinking and planning skills, with the ability to contribute to Trust-wide operational leadership.
  • - Ability to foster a culture of excellence, collaboration, and continuous improvement within teams.
  • - Experience in system-level collaboration and working within Integrated Care Systems.
  • - Commitment to inclusivity and understanding of the importance of staff development and well-being.

Responsibilities

  • This pivotal role provides strategic and operational leadership across all planned care services, ensuring the delivery of high‑quality, safe, and financially sustainable elective and outpatient services.
  • The postholder will be responsible for driving operational performance, supporting elective recovery, and leading transformation across elective pathways, diagnostic services, theatres, outpatient departments and surgical specialties.
  • This includes playing a central role in achieving national and local access standards, improving productivity, and enhancing patient experience across our planned care portfolio.
  • Based primarily at Wexham Park Hospital, the Deputy COO will form a key part of the senior triumvirate structure on site, offering visible leadership and daily operational support to divisional teams.
  • Working closely with colleagues, the postholder will ensure cohesive site management while fostering a culture of excellence, collaboration and continuous improvement.
  • Alongside the Deputy COO for Emergency Care, the postholder will act as a critical deputy to the Chief Operating Officer, contributing to Trust‑wide operational leadership, strategic planning and delivery.
  • The role also includes significant involvement in system‑level collaboration, working across the three Integrated Care Systems connected to the Trust to support aligned planning, performance, and transformation on a wider scale.
  • This is an exciting opportunity for an experienced and ambitious operational leader to shape the future of planned care services within a progressive and high‑performing Trust.

FAQs

What is the primary location for the Deputy Chief Operating Officer role?

The primary location for this role is Wexham Park Hospital.

What type of services will the Deputy Chief Operating Officer oversee?

The Deputy Chief Operating Officer will oversee all planned care services, including elective and outpatient services.

What are the key responsibilities of the Deputy Chief Operating Officer?

The key responsibilities include driving operational performance, supporting elective recovery, leading transformation across elective pathways, diagnostic services, theatres, outpatient departments, and surgical specialties.

What collaboration is expected in this role?

The role involves significant collaboration at the system level, working across three Integrated Care Systems to support aligned planning, performance, and transformation.

What kind of leadership structure will the postholder be part of?

The postholder will be part of a senior triumvirate structure, providing visible leadership and operational support to divisional teams.

Is Frimley Health NHS Foundation Trust committed to inclusivity?

Yes, Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer.

Are there professional development opportunities available?

Yes, the Trust provides first-class development opportunities for all staff, including a range of training in professional, management, leadership, and clinical skills.

What is the trust's stance on work-life balance?

Frimley Health NHS Foundation Trust places a strong emphasis on maintaining a healthy work-life balance for its staff.

Can candidates apply for flexible working arrangements?

Yes, the Trust encourages applications from individuals wishing to work on a flexible basis and strives to accommodate various working patterns and hours.

Who can I contact for further details or informal visits regarding the job?

You can contact Tina Benson, the Chief Operating Officer, at tinabenson@nhs.net or call 07546 812720 for further details or to arrange an informal visit.

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Frimley Health NHS Foundation Trust

Our vision is to be a leader in health and wellbeing, delivering exceptional services for our communities.

Science & Healthcare
Industry
10,001+
Employees
2014
Founded Year

Mission & Purpose

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As well as a performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. The Trust’s vision is to lead in delivering exceptional health and well being services to our communities. Turning our vision into reality, we are continuing to make significant invest in our infrastructure and facilities, striving for excellence and empowering our people to deliver excellence. Providing a supportive, dynamic MDT working environment, allowing our teams to deliver high quality patient care and achieving work life balance, whilst encouraging continuous professional development. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in Health & Wellbeing, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. Services are delivered from three main hospital sites: Frimley Park Hospital (Camberley) Heatherwood Hospital (Ascot) Wexham Park Hospital (Slough) Additionally, the Trust delivers outpatient and diagnostic services from Aldershot, Farnham, Fleet, Windsor, Maidenhead and Bracknell bringing a range of services closer to these communities. We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June 2022 and we are already beginning to reap the benefits of this ambitious investment. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients.