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Deputy Manager

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Jollyes Petfood Superstores

Jul 31, 2024

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Liverpool, +10

Requirements

  • A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience.
  • Previous retail management experience, where you have deputized for the Store Manager and taken a hands-on approach to managing the business on a daily basis.
  • A team player, able to communicate effectively and build high performing and highly engaged teams.
  • Demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance.
  • You should be commercially aware and have a proactive approach.
  • Full time, permanent position - 40 hours per week working 5 days out of 7.

Responsibilities

  • Support the Store Manager day-to-day and take full responsibility for all aspects of running a successful store in their absence. Managing people, financial performance, store standards, customer service.
  • Lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together.
  • Ensuring you and your team are delivering exceptional customer service by providing a great shopping experience for customers and displaying strong pet and product knowledge.
  • Delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership.

FAQs

What is the salary for the Deputy Manager position at Jollyes in Widnes?

The salary for the Deputy Manager position ranges from £25,522 to £26,155 per annum, with the potential for an additional bonus of up to £2,000 based on achieving KPIs.

What responsibilities does the Deputy Manager have?

The Deputy Manager supports the Store Manager in daily operations, team management, stock management, maintaining store standards, and delivering excellent customer service. They also take full responsibility for running the store in the Store Manager's absence.

What are the benefits offered to Deputy Managers at Jollyes?

Benefits include a competitive salary, 30% staff discount on products, a ‘Treats’ employee reward scheme, a ‘We Care’ employee assistance program, 29 days paid annual leave, uniform provision, a workplace pension scheme, free car parking, a Cycle2Work scheme, and Retail Trust membership for additional support.

What qualifications or experience are required for the Deputy Manager role?

Candidates should have a passion for pets and people, previous retail management experience (especially in a role where they have deputized for a Store Manager), strong communication skills, a proven track record in developing business performance, and commercial awareness.

What is the working schedule for the Deputy Manager position?

The position is full-time, permanent, and involves working 40 hours per week over 5 days out of 7.

How can I apply for the Deputy Manager position at Jollyes?

Interested candidates can click the 'apply' button on the job listing to submit their application.

What kind of culture does Jollyes promote within the team?

Jollyes promotes a positive work culture based on values of being Genuine, Wise, Eager, Focused, and Together, encouraging an excellent working environment for the team.

Is prior knowledge of pet care necessary for the role?

While strong pet and product knowledge is preferred, training will be provided, so a passion for pets and a commitment to learning are essential.

What makes Jollyes a great place to work?

Jollyes has over 50 years of pet expertise and is dedicated to helping pet owners, making it a rewarding and fulfilling place for individuals who share a passion for pets and retail.

Are there opportunities for career progression at Jollyes?

Yes, Jollyes is committed to the development of its employees and welcomes those keen on progressing their careers as the company continues to grow.

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Jollyes Petfood Superstores

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

Founded over 50 years ago, Jollyes The Pet People is one of the largest chains of pet food superstores with over 80 stores across the UK as well as providing customers with the ability to shop online for home delivery or click and collect. Our customers can shop a wide range of branded and own branded pet food, treats and accessories as well as more specialist medical products and in a number of stores we also offer additional services such as a spa and groomer or access to veterinary support. We are here to support the pet parents of the UK and our stores have friendly and knowledgeable colleagues on hand to help with anything from product advice to picking the perfect pet and accessories.