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Design Strategist, Mid

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  • Job
    Full-time
    Junior & Mid Level
  • Design
  • Washington, DC

Requirements

  • 2+ years of experience in design strategy and service design
  • Experience with design thinking, design research, business design, or customer experience strategy
  • Experience with supporting client-facing projects
  • Experience with working on an end-to-end service design project
  • Experience with using facilitation techniques in different environments
  • Experience with ethnographic fieldwork, generative research, and making sense of qualitative and quantitative data
  • Experience with creating implementation plans for service and digital solutions
  • Experience with client negotiation and setting expectations against real-world limitations
  • Ability to obtain a security clearance
  • Bachelor’s degree
  • Additional Qualifications:
  • Experience with prototyping, including sketching or using tools, including Adobe InDesign, Photoshop, Illustrator, Omnigraffle, or Visio
  • Experience with Illustration work or creative visualization and communication of data from generative research, insights, and findings
  • Ability to submit a portfolio
  • Master’s degree

Responsibilities

  • Apply expertise in human-centered design to rapidly research, design, and prototype new service and digital experiences and lead ethnographic research and contextual design investigations to comprehend behaviors, pain points, needs, and aspirations. Collaborate with clients and interdisciplinary teams to uncover possibilities, define actionable insights, and identify opportunities for furthering the client’s mission. Drive synthesis and insight generation with an emphasis on collaboration and effective group facilitation. Provide systems-level thinking to dissect and interpret the entire ecosystem of a product, service, or system and introduce creative solutions that harmonize people, technology, and business needs. Communicate, envision, and contribute to design deliverables, including ideas, service models, customer journeys, scenarios, personas, system maps, infographics, and artifacts to support a client's mission. Provide human-centered planning to develop new business models and change management approaches, develop strategic roadmaps, define requirements, outline processes, and generate business cases to support workstream objectives. Conduct qualitative and quantitative methods of evaluation and contribute to thought leadership in the fields of service design and design thinking.

FAQs

What is the primary role of a Design Strategist at Booz Allen?

The primary role of a Design Strategist at Booz Allen is to apply expertise in human-centered design by conducting research, designing, and prototyping new service and digital experiences. This includes leading ethnographic research to understand behaviors and needs, collaborating with interdisciplinary teams, generating insights, and developing actionable strategies to support clients' missions.

What are the basic qualifications needed for the Design Strategist position?

Basic qualifications include 2+ years of experience in design strategy and service design, experience with design thinking and customer experience strategy, and experience with end-to-end service design projects. Additionally, candidates should have skills in facilitation, ethnographic research, and the ability to create implementation plans for service and digital solutions.

Are there any additional qualifications that would enhance an applicant's profile for this position?

Yes, additional qualifications that would enhance an applicant's profile include experience with prototyping tools (such as Adobe InDesign, Photoshop, Illustrator), creative visualization, and the ability to submit a portfolio of work. A Master’s degree is also considered a plus.

What kind of research methods will the Design Strategist be expected to use?

The Design Strategist is expected to conduct both qualitative and quantitative research methods, including ethnographic fieldwork and generative research, and to analyze and synthesize qualitative and quantitative data effectively.

Will this position involve working directly with clients?

Yes, the position requires experience supporting client-facing projects, involving collaboration with clients to uncover insights and define actionable opportunities for their missions.

Is there a requirement for obtaining a security clearance for this position?

Yes, the candidate must have the ability to obtain a security clearance, as the position may involve access to classified information.

What opportunities for professional development does Booz Allen offer?

Booz Allen offers various professional development opportunities, including upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking to help employees grow and chart fulfilling career paths.

What is the projected salary range for the Design Strategist position?

The projected compensation range for this position is $60,400.00 to $137,000.00 annually, based on factors like location, education, skills, experience, and contract-specific requirements.

What is the work model for this Design Strategist role?

The work model prioritizes flexibility and collaboration, which can vary from remote and hybrid to onsite work, depending on the role's specific requirements.

What type of culture can employees expect at Booz Allen?

Employees can expect a culture that values diverse perspectives, respect, equity, and opportunity, allowing individuals to bring their whole selves to work and fostering community through business resource groups and other connection opportunities.

How does Booz Allen support employee well-being?

Booz Allen offers a comprehensive benefits package that includes wellness programs, paid holidays, paid parental leave, a 401(k) match, flexible schedules, and options for remote and hybrid work to support employees in achieving a balanced and fulfilling life.

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Mission & Purpose

At Booz Allen, we believe that your talents are the gateway to tomorrow. Working at the leading-edge of AI, data science, digital transformation, cybersecurity, and engineering, we uncover and solve the emerging challenges of our time. Ours is a culture of innovation, rooted in a collective desire to make a lasting impact that you will realize. The skills you’ll bring to our team, coupled with the unparalleled missions you’ll serve, will shift the way the world works and lead us into the future. Change is within reach—and it all starts with you.