Logo of Huzzle

Desk-based Account Manager

image

BT Group

Oct 15

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Belfast

Requirements

  • Customer Relationship Management
  • Customer-Centric Focus
  • Team Leadership & Collaboration
  • Sales & Negotiation Expertise
  • Results-Oriented

Responsibilities

  • Manage a defined base of SME prospects, focusing on identifying new business opportunities, selling standard products, and running targeted campaigns.
  • Leverage your knowledge of our core products to recommend the best solutions for each prospect, aligning with their specific business needs.
  • Proactively identify and pursue new business within your account base, working to secure sustainable, profitable deals and grow customer relationships.
  • Develop a deep understanding of each prospect's connectivity requirements and business transformation plans to foster strong, long-term partnerships.
  • Take ownership of sales targets, ensuring you consistently exceed goals related to prospect contact activity, pipeline health, revenue growth, and customer satisfaction.
  • Use your expertise in our full product portfolio (mobility, connectivity, and IP voice) to create comprehensive solutions that address the varied needs of your prospects, often involving multi-product deals and pricing adjustments within set guidelines.
  • Work independently to create and execute sales plans for each prospect, ensuring a strategic approach to closing multi-product deals.

FAQs

What is the job title for this position?

The job title is Desk-based Account Manager.

Where is this job located?

The job is located at Riverside Tower, Belfast (N.I), United Kingdom.

What is the competitive salary mentioned for this position?

The specific salary is described as competitive with benefits, but the exact figure is not provided.

When is the closing date for the application?

The closing date for the application is 22/10/2025.

What kind of work model is offered for this role?

This role offers a hybrid working model, with three days in the office.

What are the main responsibilities of the Desk-based Account Manager?

The main responsibilities include managing a defined base of SME prospects, identifying new business opportunities, securing sales, developing tailored solutions, and exceeding sales targets.

Are there any specific skills required for this job?

Yes, the required skills include Customer Relationship Management, Customer-Centric Focus, Team Leadership & Collaboration, Sales & Negotiation Expertise, and being Results-Oriented.

What benefits are offered for this position?

Benefits include a 50% on-target bonus, a pension scheme, enhanced family leave, improved women’s health support, 25 days annual leave, 24/7 private virtual GP appointments, carer’s leave, training opportunities, and options to join share savings schemes.

Is there an emphasis on diversity and inclusion in the workplace?

Yes, the company values diversity and inclusion and is committed to building a diverse, inclusive, and authentic workplace.

What should candidates do if they don't meet every single requirement?

Candidates are encouraged to apply regardless of whether they meet every single requirement, as the company is committed to finding the right fit for the role.

Telecommunications
Industry
10,001+
Employees
1846
Founded Year

Mission & Purpose

BT (British Telecommunications) is a multinational telecommunications company based in the United Kingdom. They provide a wide range of communication and technology services to consumers, businesses, and government organisations. BT's offerings include broadband internet, mobile services, landline phone services, TV packages, and IT solutions. Their ultimate mission is to connect people and businesses through innovative and reliable communication and technology solutions, enabling seamless and efficient connectivity in an ever-changing digital world. BT's purpose lies in creating a connected and inclusive society by bridging the digital divide and leveraging technology to drive economic growth and social progress. Through their services and expertise, BT aims to empower individuals, businesses, and communities to thrive and achieve their full potential, ensuring that everyone can benefit from the advantages of a digitally connected world.

Benefits

  • Life Insurance

  • Health Insurance

  • Health Cash Plan

  • Pension Plan

  • Performance Bonus

  • Share Incentive Plan