FAQs
What is the main purpose of the Digital Experience & Improvement Manager role?
The main purpose of the role is to lead the engagement and delivery of the best possible experience for users, advocating for their needs and ensuring a delightful user experience across service and digital touchpoints.
What types of methodologies will the Digital Experience & Improvement Manager encourage?
The manager will encourage and promote site visits and diverse user-engagement methodologies to gather insights for user experience improvement.
What qualifications or knowledge is required for this role?
The post holder must have an excellent understanding of user research methods, business analysis, and best practices of user-centred design.
How many days per week is the role required to work in the office?
The role requires working in the office 3 days per week.
What are some benefits of working for Surrey and Borders Partnership NHS Foundation Trust?
Benefits include being part of an inclusive and supportive employer, access to flexible working arrangements, free parking, excellent health and wellbeing support, and opportunities for development and progression.
Where is Surrey located in relation to London and the South Coast?
Surrey is located just 30 minutes away from Central London and from the South Coast.
Will the position remain open for applications until a certain date?
No, the Trust reserves the right to close the position as soon as sufficient applications are received.
Can international applicants apply for this role?
Regrettably, due to UK Home Office requirements, sponsorship for this job role cannot be offered, so applicants must have the right to work in the UK for the duration of the role.
Who can I contact for further details or informal visits regarding the job?
You can contact Mike Sanders, the Deputy Director of Digital, at mike.sanders@sabp.nhs.uk for further details or informal visits.