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Digital Health Business Analyst (Hybrid)

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  • Job
    Full-time
    Junior Level
  • Data
    Product
  • Dallas

Requirements

  • EDUCATION - Bachelor's
  • EXPERIENCE - 1 Year of Experience
  • Hybrid expectation: ability to travel to Dallas for 1 week a month

Responsibilities

  • Monitor and analyze performance to continually improve products
  • Actively identify and resolve issues and risks, communicating impact and recommended resolutions to leadership
  • Troubleshoot and resolve issues associated with technology, application, or product feature that impacts customer experience, by coordinating with the digital and in-person teams
  • Monitor and analyze product performance and competitive environment
  • Measure OKRs
  • Execute the product roadmap to deliver solutions that are aligned with product strategy and organizational objectives
  • Participate in agile team to develop features and user stories, determine downstream operational and technical impacts as well as advocate for product needs
  • Responsible for scripting, data pulling and compiling, and executing the data workflows
  • Set and execute sprint goals and communicate with leadership to ensure prioritization aligns with business objectives
  • Support project management processes including stakeholder training and communication, risk management, status updates and project plans
  • Support the team in efficient product development
  • Collaborate with Product Manager to understand and support the development of the product vision, strategic product direction, and product roadmap
  • Build detailed workflows based on the product roadmap
  • Support the Product Manager to work with internal stakeholders (e.g. digital, operations, finance) to understand use cases, assess costs and feasibility
  • Engage subject matter experts on the agile team to scope and define technical work to support the product roadmap and operational processes
  • Maintain a deep understanding of the problem space, competitors, and industry
  • Develop communications and materials to represent the product to stakeholders

FAQs

What is the main responsibility of the Digital Health Business Analyst?

The main responsibility of the Digital Health Business Analyst is to oversee product development and implementation, track key metrics and OKRs, troubleshoot issues during the commercialization process, and manage day-to-day product operations post-launch.

Who does the Digital Health Business Analyst report to?

The Digital Health Business Analyst reports to the Product Manager.

What skills are essential for this role?

Essential skills for this role include strong communication skills, a customer-focused mindset, strategic thinking, and technical savvy.

What type of team will the Business Analyst be working with?

The Business Analyst will be part of an agile product team involved in developing features, user stories, and advocating for product needs.

What are the key success factors for this role?

Key success factors include successful product releases that enhance customer experience, structured problem-solving, proper governance of product development, and strong communication skills.

What qualifications are required for this position?

A Bachelor's degree and at least 1 year of experience are required for this position.

Are there opportunities for professional growth in this role?

Yes, this role offers an exciting opportunity to be part of an innovative team and environment that stimulates professional growth.

What are the benefits offered for this position?

The benefits include immediate eligibility for health and welfare benefits, a 401(k) savings plan with a dollar-for-dollar match up to 5%, tuition reimbursement, and PTO accrual beginning on Day 1.

What is the hybrid work expectation for this role?

The hybrid work expectation includes the ability to travel to Dallas for 1 week each month.

How does the Business Analyst contribute to product performance improvement?

The Business Analyst contributes to product performance improvement by monitoring and analyzing metrics, identifying and resolving issues, and advocating for product needs aligned with organizational objectives.

Changing Healthcare for the Better.

Science & Healthcare
Industry
10,001+
Employees
1903
Founded Year

Mission & Purpose

As the largest not-for-profit health system in the state of Texas, Baylor Scott & White promotes the health and well-being of every individual, family and community it serves. It is committed to making quality care more accessible, convenient and affordable through its integrated delivery network, which includes the Baylor Scott & White Health Plan, Baylor Scott & White Research Institute, the Baylor Scott & White Quality Alliance and its leading digital health platform – MyBSWHealth. Through 51 hospitals and more than 1,100 access points, including flagship academic medical centers in Dallas, Fort Worth and Temple, the system offers the full continuum of care, from primary to award-winning specialty care. Founded as a Christian ministry of healing more than a century ago, Baylor Scott & White today serves more than three million Texans. For more information, visit: BSWHealth.com.

Culture & Values

  • We serve faithfully

  • We never settle

  • We are in it together

  • We make an impact