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Digital Pre-Sales Consultant

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Hewlett Packard Enterprise

17d ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    IT & Cybersecurity
  • Manchester

AI generated summary

  • You need a technical degree, 2-4 years in IT presales or support, strong communication skills, and experience with demos, analytics, and customer environments. Relevant certifications are a plus.
  • You will create proposals, assess risks, refine materials, track tech trends, design solutions, engage with customers, support sales cycles, document activities, and foster team collaboration.

Requirements

  • A first level technical degree or equivalent practical experience.
  • 2–4 years of technical experience, ideally in IT presales, technical selling, or a customer facing technical support / support engineering role.
  • Relevant industry certifications are a plus.
  • Experience contributing to solution configurations, architecture discussions, demos, POCs, or complex troubleshooting and root cause analysis.
  • A solid understanding of products, services, and solution domains, including modern “as a Service” (aaS) models and lifecycle support considerations.
  • Strong communication skills—storytelling, active listening, and the ability to influence stakeholders.
  • Confidence in presenting, whiteboarding, handling objections, and supporting customers in making informed decisions.
  • Good commercial awareness: understanding the sales cycle, pipeline development, and how solutions link to business strategy.
  • Hands on experience with relevant tools, technologies, or services, ideally gained through implementation, operations, or support environments.
  • The ability to deliver demos and walkthroughs to customers and partners.
  • Strong analytical, problem solving, project, and time management abilities.
  • Experience working with customer incidents, escalations, SLAs, and production environments is highly valued.
  • Knowledge of partner ecosystems and how to leverage them effectively.

Responsibilities

  • Develop clear, engaging customer proposals that align to business and technical requirements.
  • Identify risks within scope and provide well informed recommendations on delivery models and work estimates, leveraging operational and troubleshooting insights where relevant.
  • Review and refine proposal materials to ensure accuracy, impact, and competitive edge.
  • Keep a pulse on emerging technologies, market trends, and competitor offerings to help shape our approach.
  • Perform due diligence on solution designs to ensure feasibility, performance, supportability, and budget alignment.
  • Participate in deep dive discussions to craft implementation designs tailored to customer ecosystems.
  • Address customer questions with confidence, clarity, and a solutions oriented mindset, drawing on hands-on troubleshooting and production environment experience where applicable.
  • Collaborate closely with internal teams, partners, and stakeholders to transfer knowledge and deliver successful outcomes.
  • Build and grow opportunity pipelines by identifying upsell, cross sell, and value add opportunities.
  • Support the sales cycle from opportunity through to closure, including forecast meetings and pipeline management.
  • Document activities using internal tools and share best practices with peers.
  • Develop strong relationships with customer technical teams to understand their environments, operational challenges, and support models, and map value effectively.
  • Actively contribute to knowledge sharing and team collaboration.

FAQs

Do we support remote work?

This role is designed as "Onsite" with the expectation that you will primarily work from an HPE office.

What is the job title for this position?

The job title is Digital Pre-Sales Consultant.

Where is this position located?

The position is located in Manchester.

What type of employment is offered for this role?

The role is a permanent, on-site, full-time position.

What qualifications are required for this job?

A first-level technical degree or equivalent practical experience is required, along with 2-4 years of technical experience in IT presales, technical selling, or a customer-facing technical support role.

Are there any preferred additional qualifications?

Relevant industry certifications are a plus.

What are the main responsibilities of this role?

Responsibilities include developing customer proposals, identifying risks within scope, reviewing proposal materials, tracking emerging technologies, participating in implementation design discussions, and supporting the sales cycle.

What skills are essential for success in this position?

Essential skills include solution configuration experience, strong communication abilities, commercial awareness, hands-on experience with relevant tools or technologies, and strong analytical skills.

Is there a focus on personal and professional development in this role?

Yes, HPE invests in career development and offers programs to help team members reach their career goals.

What kind of work culture can an employee expect?

The work culture emphasizes inclusivity, collaboration, and support for individual uniqueness, valuing diverse backgrounds.

Does HPE offer benefits for health and well-being?

Yes, HPE provides a comprehensive suite of benefits that support physical, financial, and emotional well-being.

How does HPE handle recruitment fraud?

HPE warns candidates about an increase in recruitment fraud and clarifies that they will never charge any candidate a registration fee or any other fee related to hiring.

What is the main objective of this position?

The main objective is to blend technical expertise with communication skills to help shape meaningful customer outcomes and develop impactful solutions.

Are there opportunities for career advancement within the company?

Yes, HPE encourages growth and provides opportunities for career advancement based on individual goals and performance.

How does HPE approach teamwork and collaboration?

HPE promotes active knowledge sharing and team collaboration to deliver successful outcomes and build strong relationships.

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Hewlett Packard Enterprise

Information Technology & Services

Technology
Industry
10,001+
Employees
1939
Founded Year

Mission & Purpose

HPE (Hewlett Packard Enterprise) is a global technology company that provides a comprehensive range of IT solutions and services. They offer hardware, software, and hybrid IT infrastructure solutions, including servers, storage systems, networking equipment, and cloud computing services. HPE's ultimate mission is to help their clients thrive in the digital age by providing transformative technology solutions that drive innovation, enhance productivity, and enable business growth. Their purpose is to empower organisations to harness the power of technology and data to solve complex challenges, optimise their IT infrastructure, and accelerate their digital transformation. HPE strives to be a trusted partner, delivering cutting-edge technology and expertise that enables their clients to adapt, innovate, and stay ahead in an ever-changing and competitive marketplace.