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Digital Product Manager

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BMO

Oct 12, 2024

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    Product
  • Toronto
  • Quick Apply

AI generated summary

  • You should have 5-7 years in product management, expertise in B2B digital payments, PO experience, strong strategic skills, UX knowledge, decisive communication, and teamwork abilities.
  • You will strategize and manage digital payments, prioritize product backlogs, analyze customer data, collaborate with teams, and lead change management for successful product launches.

Requirements

  • 5 - 7 years of product management experience with a track record of building and deploying digital initiatives across mobile, tablet & desktop within the financial services industry
  • Expertise in designing digital experiences, especially digital payments, for B2B customers (SMB / Mid-market / Corporate Customers)
  • Prior experience as a PO (Product Owner) in Scrum teams; comfortable with prioritization, grooming backlog, etc.
  • In-depth experience in product strategy and business case management. With the ability to translate strategy, market trends, and customer needs into requirements and integrated, deployable feature sets
  • A high level of curiosity, comfort with ambiguity and willingness to challenge the status quo
  • Go-getter spirit, strong sense of ownership and eager to get things done
  • In-depth knowledge of digital technology user interfaces, UX design practices, usability testing and digital analytics
  • Decisive – ability to consume and interpret relevant data to drive product decisions / recommendations in a timely manner; decisiveness over analysis paralysis
  • Verbal & written communication and presentation skills – ability to tell the art of the possible
  • Collaboration & team skills – negotiate with tech and partner product teams to get things done
  • Analytical and problem-solving skills – creativity and connecting missing dots

Responsibilities

  • Define and execute digital payments experience strategy, roadmap, and prioritization, aligned with business goals
  • Work in cross-functional teams to lead digital initiatives from conception to launch by clearly communicating business requirements, partnering with technology partners on the solution build, and supporting change management and preparing the right collateral for a successful product launch
  • Own the requirements/user stories/product needs backlogs and prioritization process in an Agile Scrum operating model
  • Define and track customer experience, process performance and other metrics; addresses any issues and incorporate enhancements feedback into agile team’s backlog
  • Prioritize and sequence digital product launches based on the needs of our customers, business priorities, internal stakeholder groups and the evolving competitive landscape
  • Support the execution of strategic initiatives in collaboration with internal and external stakeholders (Product, Technology, Corporate Support Areas, business partners, etc.) by building effective relationships to deliver on key outcomes
  • Analyze customer data and information to provide insights and recommendations to drive adoption, reduce friction or solve meaningful problems encountered by our customers
  • Build change management plans of varying scope and type; lead or participate in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives
  • Broader work or accountabilities may be assigned as needed

FAQs

What is the primary focus of the Digital Product Manager role?

The primary focus of the Digital Product Manager role is to support the design and delivery of digital experiences, particularly surrounding digital payments, for Small Medium Businesses/Enterprises, ensuring a customer-centric approach throughout the process.

What experience is required for this position?

Candidates must have 5-7 years of product management experience with a proven track record of building and deploying digital initiatives within the financial services industry, specifically for B2B customers.

What methodologies should a candidate be familiar with for this role?

Candidates should be comfortable working within an Agile Scrum operating model and have prior experience as a Product Owner (PO) in Scrum teams.

Are there specific skills or expertise required in digital payments?

Yes, candidates must possess expertise in designing digital experiences focused on digital payments for B2B customers, including SMB, Mid-market, and Corporate sectors.

Will the Digital Product Manager have to work with cross-functional teams?

Yes, the Digital Product Manager will work in cross-functional teams to lead digital initiatives from conception to launch, collaborating with various stakeholders across functions.

What kind of data analysis will the Digital Product Manager be expected to perform?

The Digital Product Manager will analyze customer data and insights to provide recommendations that drive adoption, reduce friction, and solve meaningful problems encountered by customers.

Is there any requirement for change management experience?

Yes, candidates should have the ability to build change management plans and lead activities such as readiness assessments, stakeholder management, and change execution related to product initiatives.

What are the salary expectations for this position?

The salary range for this position is between $74,800.00 and $138,600.00, depending on factors like location, skills, experience, education, and qualifications.

Does BMO offer benefits for employees in this role?

Yes, BMO offers a comprehensive benefits package that may include performance-based incentives, discretionary bonuses, health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

What is BMO's commitment to diversity and inclusion?

BMO is committed to creating an inclusive, equitable, and accessible workplace where all employees feel valued, respected, and heard. Accommodations are available upon request for candidates during the selection process.

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BMO

Finance
Industry
10,001+
Employees
1817
Founded Year

Mission & Purpose

At BMO, banking is our personal commitment to helping people at every stage of their financial lives. The truth is, people’s needs change: so we change too. But we never change who we are. Which means we’ll never waiver from providing our customers the best possible banking experience in the industry. Our incredible team of over 46,000 people is just the tip of the iceberg. You should get to know us. We’re here to help.