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Dior Ambassador

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Oxford

AI generated summary

  • You should have 1-2 years in luxury retail, strong soft skills like teamwork and communication, attention to detail, and a knack for new technologies.
  • You will sell Dior products, provide exceptional client experiences, manage relationships, achieve sales targets, conduct operational tasks, and ensure inventory accuracy while applying merchandising guidelines.

Requirements

  • Preferably previous professional experience in retail or service industry, ideally in the luxury (1-2 years / to be adapted locally). Ideally a proven track record in excelling retail results & of working within a luxury retail environment.
  • Soft Skills That Align With Our Values
  • Critical Thinking
  • Teamwork & Collaboration
  • Communication & Interpersonal skills
  • Attention to detail
  • Strategic Thinking
  • Adaptability
  • Hard Skills
  • Embraces new technologies: Readily embraces, adopts and learns new technologies.

Responsibilities

  • SELLING DIOR
  • Conduct in store and/or remote selling activities, acting as a personal shopper
  • Sell Dior Products By Meeting Our Clients’ Needs And Providing a Memorable Experience Through High Standard Of Service To Clients Throughout The Whole Sales Process, Following The Brand D.I.O.R. Method
  • Initiate contact with customers and welcome them both on counter and through traffic-stopping
  • Identify and understand customers’ needs
  • Propose and demonstrate personalized product offers. Offer the right service and conduct it perfectly. Propose complementary products within category and cross category. Offer a global beauty approach.
  • Communicate passionately and educate clients on the brand and products
  • Achieve retail sales targets (in store and remote) and contribute to counter KPIs on a monthly basis
  • Master Brand, Category and Competition Knowledge
  • Client Experience And Management
  • Develop durable relationships with existing clients in store and remotely
  • Engage new clients to the brand, through genuine human interaction
  • Register clients’ data in the dedicated system and ensure reachability. Perform all CRM and clienteling activities
  • Leverage Dior content and tools (Dior Connect & Ipos) to drive traffic, develop client loyalty and take actions
  • OPERATIONS
  • Know and apply merchandising guidelines
  • Regularly monitor stock levels to ensure appropriate levels. Reports insufficient stock.
  • Monitor shelves inventory and display new products when needed (only if applicable)
  • Operate cash registers and close daily revenues (only if applicable)
  • Carrie out all assigned operational and administrative tasks
  • Maintain good relationships with retailers
  • Respect corporate & counter rules (attendance, punctuality…) and Dior grooming guidelines

FAQs

What are the working hours for the Dior Ambassador position?

The working hours for the Dior Ambassador position are 22.5 hours per week.

Where is the Dior Ambassador position located?

The Dior Ambassador position is located at Boots, Oxford.

What is the main purpose of the Dior Ambassador role?

The main purpose of the Dior Ambassador role is to promote the Dior brand and values, provide an unforgettable client experience, achieve defined sales targets, and maintain the brand image.

What kind of experience is preferred for this position?

Ideally, candidates should have 1-2 years of professional experience in retail or the service industry, particularly in a luxury retail environment.

What are the key responsibilities of a Dior Ambassador?

Key responsibilities include selling Dior products, ensuring high standards of customer service, managing client relationships, and performing operational tasks related to inventory and merchandising.

What soft skills are important for this role?

Important soft skills include critical thinking, teamwork and collaboration, communication and interpersonal skills, attention to detail, strategic thinking, and adaptability.

Is technology proficiency required for the Dior Ambassador position?

Yes, candidates should readily embrace, adopt, and learn new technologies as part of their role.

What values does the Dior Ambassador need to embody?

The Dior Ambassador should embody values such as creating passionately, crafting together with joy, excelling for ultimate luxury, leading with audacity, cultivating triumphant inclusivity, and committing to re-enchant the world.

Does Dior support inclusivity in the workplace?

Yes, Dior places a strong emphasis on inclusivity, ensuring that everyone feels respected, welcomed, and valued, regardless of their uniqueness.

What is the recruitment process for the Dior Ambassador position?

The recruitment process involves submitting an application, an initial HR interview, and in-person interviews with the Hiring Manager and Team Leader.

Are there any requirements for internal candidates?

Yes, current LVMH employees should apply directly on the internal job board: WORK @LVMH - Voices.

"Whatever you do,for work or play, do it with passion!" - Monsieur Christian Dior.

Fashion & Arts
Industry
5001-10,000
Employees
1947
Founded Year

Mission & Purpose

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all over the world feel more beautiful, an inspiration for his successors to this day. Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes. Rich in exceptional heritage, with a community of more than 12000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever.