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Director, Account Management

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Mastercard

2mo ago

  • Job
    Full-time
    Expert Level
  • Customer Relations
    Sales & Business Development
  • New York

AI generated summary

  • You need a bachelor's degree, strong communication skills, relationship-building ability with executives, analytical and strategic thinking, tech onboarding aptitude, and teamwork independence.
  • You will manage key accounts, drive revenue growth, analyze data for insights, negotiate terms, build strategies, and ensure alignment through regular interactions and project execution.

Requirements

  • * Bachelor's degree required.
  • * Strong written and verbal communication skills.
  • * A passion and comfort in meeting new people and building meaningful relationships with senior-level and C-suite executives.
  • * Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems.
  • * Comfortable aptitude for onboarding complex business and technical knowledge to a level sufficient to engage in meaningful partner discussions and identify and drive solutions.
  • * Enjoy collaborating with a team while working independently towards a goal.

Responsibilities

  • In this high-profile, customer facing position, you will partner with payments ecosystem enablers and the infrastructure providers that power them.
  • You will be the ‘owner’ of Mastercard’s relationship with your assigned accounts and accountable to build mutually aligned strategies and plans with your partners and execute on them by effectively leveraging the Mastercard organization.
  • You will be responsible for driving Mastercard revenue growth and be comfortable developing business cases including ROI analyses as well as leading responses to RFPs.
  • You will dive into financial and payment related data to be grounded in facts in order to provide customer specific recommendations that drive value for partners and Mastercard.
  • You will be the expert on your assigned partners and learn about Mastercard’s capabilities and be ready to provide insight into a partner’s business, thinking strategically and broadly.
  • You will establish day to day and senior business relationships and work with partners to create roadmaps and through QBRs and daily interactions ensure alignment on strategy and execution on agreed projects.
  • You will lead negotiations with partners and with internal stakeholders and develop terms sheets and contracts.

FAQs

What is the primary responsibility of the Director, Account Management at Mastercard?

The primary responsibility is to manage relationships with assigned accounts in the payments ecosystem, drive revenue growth, develop mutually aligned strategies, and execute plans by leveraging Mastercard's resources.

What qualifications are required for this role?

A Bachelor's degree is required, along with strong written and verbal communication skills and a passion for building meaningful relationships with senior-level executives.

What skills are necessary for success in this position?

A blend of analytical capability, strategic thinking, emotional intelligence, and the ability to engage in complex technical discussions are essential for success in this role.

Will I be required to travel for this position?

Travel may be required, especially for face-to-face meetings with partners and attending industry events, but the specifics will depend on the needs of the role and the partners involved.

What is the compensation package for this position?

The compensation package includes a competitive base salary, eligibility for an annual bonus or commissions, and a comprehensive benefits package including insurance, paid leave, retirement savings, and more.

Are there opportunities for career advancement within Mastercard?

Yes, Mastercard promotes career development and opportunities for advancement within the organization as part of its commitment to employee growth.

How does Mastercard ensure inclusivity in the recruitment process?

Mastercard is a merit-based, equal opportunity employer that considers applicants without regard to various characteristics protected by law and is committed to hiring the most qualified candidate for the role.

What is the corporate security responsibility associated with this role?

Employees are expected to adhere to Mastercard’s security policies, ensure the confidentiality and integrity of accessed information, report any security violations, and complete mandatory security training.

What kind of training or onboarding is provided for new hires?

New hires will receive training and onboarding related to the company's policies, procedures, and necessary technical knowledge to engage in partner discussions effectively.

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Mastercard

Connecting Everyone to Priceless Possibilities

Consulting
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.