Logo of Huzzle

Home

Matches

Explore

Manage

Director of IT

image

ASM Global

Sep 14, 2024

  • Job
    Full-time
    Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Quick Apply

AI generated summary

  • You must have a Bachelor's in a technical field, 5+ years of IT experience, expertise in Microsoft environments, Cisco hardware, network protocols, and strong communication skills.
  • You will manage IT staff, oversee technology needs, maintain compliance, develop policies, control equipment inventory, and ensure successful event tech implementation and support.

Requirements

  • Bachelor’s Degree in a technical field.
  • Minimum of five (5) years of hands-on, verifiable experience configuring, implementing, supporting, administering and managing network hardware, devices, and software within a Microsoft infrastructure framework and Windows Server environment, including but not limited to:
  • Cisco routers
  • Cisco Catalyst switches (3700, 4500, 6500 series)
  • Cisco ASA firewalls
  • Xirrus wireless solutions is desired but not required
  • Minimum of three (3) years of hands-on, verifiable experience with installing, hardening, patching, maintaining, upgrading, and managing Microsoft computing environments (including operating systems and server software) according to the latest Microsoft best practices.
  • Minimum of three (3) years of hands-on, verifiable experience in configuring, supporting, maintaining, and managing policies, rights, and securities within a Windows Server (2008/2012) Active Directory environment.
  • Minimum of three (3) years of hands-on, verifiable experience in configuring, maintaining, and managing Microsoft System Center Configuration Manager/Systems Management Server (SMS) is preferred but not required.
  • Verifiable Experience in the development, deployment and administration of a Virtual Desktop Infrastructure environment.
  • A thorough understanding of the OSI network model, Ethernet, and TCP/IP networking.
  • A practical level of experience implementing and administrating common TCP/IP-based services, including but not limited to: DNS, LDAP DHCP, HTTP, FTP, SSH, SMTP, etc.; and,
  • Experience with design, implementation, and troubleshooting EIGRP and BGP networks.
  • Experience in the use of Hyper-V and in maintaining virtualized server environments is highly desirable.
  • Experience in implementing and maintaining wireless network environments is highly desirable.
  • Experience in the implementation, configuration, and maintenance of Linux operating systems is desirable.
  • Demonstrable experience using root-cause analysis in order to troubleshoot network and other IT-related problems and issues.
  • Ability to direct special projects involving the implementation of IT-related initiatives as well as to operate as part of a project team and to manage small teams of personnel.
  • Strong verbal and written communication skills (including experience in developing and maintaining technical documentation), interpersonal skills, and a commitment to quality and providing exemplary customer service required.

Responsibilities

  • Plans and executes the department’s mission to support the facilities’ business needs and overall event success.
  • Hires, trains, manages and oversees the IT staff and independent vendors to help maintain and support the technology infrastructure and its users’ needs at each building.
  • Assists in preparation of the departmental operating and capital budget.
  • Identify technology needs and opportunities to make recommendations to our leadership team through long-term strategizing.
  • Evaluate and oversee the company’s adherence to federal technology requirements for security.
  • Develop and direct maintain effective facility level IT policies, procedures, and programs.
  • Develop an effective process for controlling inventory of all telecommunications, internet, and computer equipment.
  • Maintain compliance requirements and updates for software programs.
  • Maintain all ancillary facility equipment and contracts, including office equipment, telephone systems, point of sale systems, lighting technology, staging systems, etc.
  • Recommends hardware/software enhancements based upon study and analysis of the current environment and industry norms.
  • Develops detailed and comprehensive technical documentation, studies, and reports.
  • Work with event management and operations to provide solutions to the various needs of event clients.
  • Maintains all technological related programs that include digital signage equipment on interior and exterior of facility.
  • Directly oversees the installation of event related technology, that includes audio, lighting, video and rigging equipment specified.
  • In accordance with corporate initiatives, leads the implementation of company-wide technology initiatives, where appropriate.
  • All other duties/responsibilities as assigned.

FAQs

What is the salary range for the Director of IT position?

The salary range for the Director of IT position is $130,000-$140,000 based on experience.

Where is the Director of IT position located?

The Director of IT position is located on-site at the Ontario Convention Center and Toyota Arena in Ontario, CA.

What type of experience is required for this role?

Candidates should have a minimum of five (5) years of hands-on experience in configuring, implementing, supporting, administering, and managing network hardware, devices, and software within a Microsoft infrastructure framework, along with experience in managing Microsoft computing environments and Windows Server Active Directory.

Is a specific educational background required for the position?

Yes, a Bachelor’s Degree in a technical field is required for the Director of IT position.

What are the physical demands associated with this job?

The physical demands include the ability to walk and/or stand for up to 8-10 hours daily, maneuver around buildings, and perform office tasks such as typing and operating office machines.

Are there any required certifications or preferred experiences?

While specific certifications are not mentioned, preferred experiences include familiarity with Microsoft System Center Configuration Manager, Virtual Desktop Infrastructure, Hyper-V, and Linux operating systems.

What is the work schedule like for this position?

The Director of IT position requires the ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.

Who do I contact if I need assistance with the application process?

Applicants who need reasonable accommodations can contact Wendy Canahui at (909) 244-5500 for further assistance.

Does ASM Global provide equal employment opportunities?

Yes, ASM Global is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities, and protected veterans to apply.

What does the Director of IT role involve in terms of managing staff?

The Director of IT will hire, train, manage, and oversee IT staff and independent vendors to maintain and support the technology infrastructure and user needs at each facility.

image

ASM Global

Home to the World's Biggest Moments

Entertainment & Media
Industry
10,001+
Employees
2019
Founded Year

Mission & Purpose

ASM Global is the world’s leading venue management company and producer of live event experiences. With over 350+ premier venues spanning worldwide, we operate and invest in the world's most important stadiums, arenas, convention centers and theaters, including entertainment districts and mixed-use developments. We produce over 20,000 live events annually, welcoming over 164 million guests each year. As the global leader in content programming and revenue optimization, using the latest data-driven marketing disciplines, our best-in-class management reliably delivers maximum value and profitability for venue owners. Beyond the walls of our venues, ASM Global is on the ground, working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, is a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-high 40+ certified green venues) are just a couple examples of ASM Global’s impactful, world-friendly outlook. As the global industry leader, we understand the importance of setting an exceptional example, while having a great time doing it.