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Director of Learning Design

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Mastercard

Aug 27, 2024

  • Job
    Full-time
    Expert Level
  • Design
    Education & Teaching
  • London
  • Quick Apply

AI generated summary

  • You should be a creative leader with LXD and UX expertise, strong design skills, team management experience, and proficiency in design tools. Ensure security compliance and confidentiality.
  • You will lead and mentor a team, develop innovative learning solutions, ensure design quality, evaluate program effectiveness, manage projects and resources, and foster collaboration with stakeholders.

Requirements

  • - Be a forward-thinking leader who questions the effectiveness of traditional learning methodologies.
  • - Have exceptional visual design skills and a strong portfolio demonstrating innovative learning solutions.
  • - Possess deep understanding of Learning Experience Design (LXD), User Experience (UX), and instructional design best practices.
  • - Exhibit strong leadership and team management abilities.
  • - Demonstrate excellent communication, collaboration, and interpersonal skills.
  • - Be proficient in design and project management tools (e.g., Adobe Creative Suite, Articulate Storyline, Trello, Asana, Monday.com).
  • - Abide by Mastercard’s security policies and practices.
  • - Ensure the confidentiality and integrity of the information being accessed.
  • - Report any suspected information security violation or breach.
  • - Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Responsibilities

  • - Lead, mentor, and inspire a team of LXDs and contractors.
  • - Foster a culture of continuous improvement, innovation, and high performance.
  • - Provide feedback, coaching, and professional development opportunities to the team.
  • - Develop and implement a strategic vision for the Design Studio aligned with departmental goals.
  • - Oversee the design and delivery of innovative learning solutions across technical, leadership, and onboarding programs.
  • - Ensure alignment with best practices in LXD, UX, and Product Management.
  • - Establish and maintain high standards for visual and instructional design.
  • - Evaluate the effectiveness of learning programs and seek ways to enhance impact and engagement.
  • - Utilize data-driven insights to measure learning outcomes and drive improvements.
  • - Challenge traditional learning methodologies and explore new approaches.
  • - Encourage the use of cutting-edge technologies and creative strategies.
  • - Lead the exploration and implementation of new learning formats and methodologies beyond e-learning and ILT.
  • - Collaborate with internal and external stakeholders to understand learning needs and objectives.
  • - Serve as a key point of contact for program managers, technical teams, and other stakeholders.
  • - Ensure clear and effective communication of project goals, progress, and outcomes.
  • - Oversee resource allocation, including managing contractors to support program needs.
  • - Ensure projects are delivered on time, within scope, and within budget.
  • - Maintain an agile approach to project management to accommodate changing priorities.

FAQs

What is the primary purpose of the Director of Learning Design role?

The primary purpose of the Director of Learning Design role is to lead a team of Learning Experience Designers to create effective and engaging learning experiences by challenging traditional methodologies and integrating User Experience (UX) and Product Management principles.

What responsibilities does the Director of Learning Design have regarding team development?

The Director of Learning Design is responsible for leading, mentoring, and inspiring a team of Learning Experience Designers, fostering a culture of continuous improvement and high performance, as well as providing feedback, coaching, and professional development opportunities.

How will success be measured in this role?

Success will be measured by evaluating the effectiveness of learning programs, utilizing data-driven insights to measure learning outcomes, and seeking ways to enhance impact and engagement.

What skills are important for candidates applying for this position?

Important skills include exceptional visual design abilities, a deep understanding of Learning Experience Design (LXD) and User Experience (UX), strong leadership and team management skills, excellent communication and collaboration abilities, and proficiency in design and project management tools.

What type of collaboration is expected from the Director of Learning Design?

The Director of Learning Design is expected to collaborate with internal and external stakeholders to understand learning needs and objectives while serving as a key point of contact for program managers, technical teams, and other stakeholders.

What approach to project management is the Director of Learning Design expected to maintain?

The Director of Learning Design is expected to maintain an agile approach to project management to accommodate changing priorities and ensure projects are delivered on time, within scope, and within budget.

Are there specific security responsibilities associated with this role?

Yes, all employees, including the Director of Learning Design, are expected to abide by Mastercard’s security policies and practices, ensure the confidentiality and integrity of information accessed, report any suspected information security violations or breaches, and complete all mandatory security training.

Is a portfolio required for this position?

Yes, candidates should have a strong portfolio demonstrating innovative learning solutions to showcase their exceptional visual design skills.

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Mastercard

Connecting Everyone to Priceless Possibilities

Consulting
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.