Logo of Huzzle

Home

Matches

Explore

Manage

Director, Operations (At Home)

image

The Coca-Cola Company

2d ago

  • Job
    Full-time
    Expert Level
  • Sales & Business Development
    Marketing
  • London
  • 10d left

AI generated summary

  • You need strong At Home retail expertise, commercial skills, data-driven transformation leadership, strategic execution focus, and exceptional communication abilities. In-market experience is preferred.
  • You will lead planning and execution for At Home strategies, align teams, drive data-driven decision-making, optimize performance, and champion digital transformation initiatives.

Requirements

  • Strong At Home and retail channel expertise, with deep understanding of customer needs, retailer dynamics, and execution levers across AH Channels and customers.
  • Robust commercial, RGM, and financial skills, with experience applying price‑pack architecture, financial modelling, and scenario planning to drive profitable, insight‑led decisions.
  • Proven leadership in data‑, digital‑ and AI‑enabled transformation, embedding predictive analytics and digital tools into At Home planning, execution, and performance management.
  • Demonstrated system leadership, influencing senior stakeholders across Company, bottler, and customer organizations to drive integrated end‑to‑end execution.
  • Strategic and execution‑focused leader, skilled at translating strategy into disciplined, high‑quality in‑market delivery.
  • Exceptional communication and stakeholder management, with strong executive presence.
  • In‑market experience preferred; franchise system or matrix leadership experience is beneficial.

Responsibilities

  • Lead the creation of Annual Business Plan and long-range At Home strategies, translating them into integrated 360 Integrated Activation (360IA) execution roadmaps that span portfolio, RGM, media, omnichannel activation, digital shelf, and in-store execution.
  • Lead high impact strategic initiatives, including 360 integrated activation, category development, omni-channel execution, digital shelf, and data driven customer planning tailored to Grocery, Discounters, and key customers.
  • Act as the senior system orchestrator, aligning GM, Marketing, RGM, Finance, Digital, bottler, and key retailers behind a unified At Home growth.
  • Lead commercial execution excellence for the At Home business in the market, shifting execution to predictive, insight led, and value driven approaches that grow availability, basket incidence, and cooler performance.
  • Embed RGM, financial modelling, and scenario planning into At Home decisions to optimize price pack architecture, promo intensity, and margin.
  • Own system At Home channel performance, jointly setting and monitoring KPIs and leading mitigation and acceleration initiatives to deliver Business Plan volume, revenue, and share targets.
  • Govern At Home performance routines to ensure they are insight driven, future focused, and action oriented, rather than reporting-led.
  • Maintain a predictive, data driven view of competitive, retail, and regulatory dynamics to proactively shape system responses and protect performance.
  • Lead the data, digital, and AI transformation of the At Home business, embedding predictive insights into pricing, promotion, demand forecasting, assortment, and digital shelf execution to modernize planning and execution.
  • Leverage advanced analytics and AI to identify incremental revenue, profit, and conversion opportunities across brands, packs, shoppers, occasions, and price tiers.
  • Champion a test–learn–scale operating model, accelerating the adoption of digital tools and analytics across the entire Company–bottler At Home system.

FAQs

What is the primary responsibility of the Director, Operations (At Home)?

The primary responsibility is to lead and transform the At Home business through a unified, insight-driven strategy and ensure execution excellence.

What kind of strategies will the Director be responsible for creating?

The Director will be responsible for creating the Annual Business Plan and long-range At Home strategies, translating them into integrated execution roadmaps across various channels and key customers.

What is meant by "360 Integrated Activation" in this role?

"360 Integrated Activation" refers to a comprehensive approach that encompasses multiple facets such as portfolio management, revenue growth management, media, omnichannel activation, digital shelf positioning, and in-store execution.

How will the Director drive commercial execution excellence?

The Director will focus on shifting execution to be predictive, insight-led, and value-driven, enhancing availability, basket incidence, and cooler performance within the At Home business.

What qualifications are required for this role?

Candidates should have strong expertise in the At Home and retail channels, robust commercial and financial skills, proven leadership in data and digital transformation, and exceptional communication abilities.

Will travel be required for this position?

Yes, travel will be required, up to 25% depending on business needs.

Is in-market experience preferred for this role?

Yes, in-market experience is preferred, and experience in franchise system or matrix leadership is beneficial.

What are the key behaviors valued in the company culture?

The key behaviors valued include being curious, empowered, inclusive, and agile, with a strong focus on continuous learning and improvement.

What is the annual incentive reference value for this position?

The annual incentive reference value is 30%, which represents a market-based competitive value for the role and indicates performance at target.

Where is this position located?

This position is located in London, United Kingdom.

image

The Coca-Cola Company

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

The Coca-Cola Company is a global beverage corporation that offers over 500 brands in more than 200 countries and territories, including well-known products such as Coca-Cola, Dasani, Fanta, and Sprite. Their ultimate mission is to refresh the world and inspire moments of optimism and happiness through their beverages. The company's purpose is to continually transform their portfolio by reducing sugar in their drinks, introducing innovative products, and minimising their environmental impact through initiatives like water replenishment and recycling. With their bottling partners, they employ over 700,000 people, contributing to economic opportunities in communities worldwide.