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Disaster Recovery Backup Solutions Consultant

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Deloitte

Oct 19, 2024

  • Job
    Full-time
    Expert Level
  • Software Engineering
    IT & Cybersecurity
  • Johannesburg
  • Quick Apply

AI generated summary

  • You should have 10+ years in backup/disaster recovery, cloud tech knowledge (SaaS, PaaS, IaaS), experience with NetBackup/Veeam, proposal writing, and strong communication skills.
  • You will design, implement, and test backup and disaster recovery solutions, troubleshoot issues, ensure compliance, manage client relationships, monitor performance, and drive service improvements.

Requirements

  • 10+ years of experience with administering, planning, architecting, and implementing backup and disaster recovery environments.
  • Familiar with standard concepts, practices, and procedures of cloud technology, including Software as Service (SaaS), Platform as Service (PaaS), or Infrastructure as a Service (IaaS)
  • Experience with monitoring the performance of systems.
  • Experience in proposal writing (recommended)
  • Experience in managing backup and disaster recovery systems (NetBackup and Veeam)
  • Understanding of data protection regulations and industry standards.
  • Excellent communication, relationship management, and problem-solving skills.
  • Ability to manage multiple tasks simultaneously and work under pressure.
  • Industry / Technical / Professional certifications or qualifications.

Responsibilities

  • Develop, design, implement, and manage data backup and disaster recovery solutions.
  • Regularly test backup systems and recovery plans to ensure effectiveness.
  • Monitor, troubleshoot, and resolve issues related to data backups and restorations.
  • Ensure compliance with industry standards and firm policies on data security and recovery.
  • Provide technical support during disaster recovery scenarios, minimising business disruption.
  • Maintain documentation for all backup systems, disaster recovery plans, and processes.
  • Collaborate with other IT staff to assess risks and implement improvements to recovery strategies.
  • Ability to build data collection scripts into backup suite APIs for monitoring and automation.
  • Oversee the end-to-end delivery of backup and disaster recovery services to ensure client satisfaction and adherence to service-level agreements (SLAs).
  • Manage client relationships by acting as the primary point of contact for service-related queries and escalations.
  • Monitor service performance and report on key performance indicators (KPIs) related to backup and disaster recovery.
  • Collaborate with clients to understand their business needs and ensure tailored disaster recovery solutions are delivered effectively.
  • Work closely with internal teams, including IT support, to streamline processes and ensure timely service delivery.
  • Drive continuous improvement initiatives to enhance service quality, efficiency, and client satisfaction.
  • Prepare and present regular service reviews and reports to stakeholders, identifying areas for improvement and proposing solutions.

FAQs

What is the primary focus of the Disaster Recovery Backup Solutions Consultant role?

The primary focus of the role is to design, implement, and manage data backup and disaster recovery strategies for clients’ on-premises and cloud computing infrastructures, ensuring high-quality service delivery and the protection of critical data.

What types of backup applications should candidates be familiar with?

Candidates should have direct experience with various backup applications, particularly NetBackup and Veeam, as well as familiarity with public cloud environments like AWS.

What qualifications are necessary for this role?

The role requires 10+ years of experience in administering, planning, architecting, and implementing backup and disaster recovery environments, along with industry or technical certifications.

Is experience in the Financial Services Industry (FSI) preferred?

Yes, FSI specific experience is preferred for this role.

What are the responsibilities related to service delivery management for this position?

The responsibilities include overseeing the end-to-end delivery of backup and disaster recovery services, managing client relationships, monitoring service performance, collaborating with clients, and driving continuous improvement initiatives.

Will there be a requirement for after-hours work?

Yes, candidates should expect a requirement for standby and after-hours work.

What kind of technical skills are necessary for the position?

Candidates should be skilled in backup and recovery solutions, hypervisors (VMware, Hyper-V, Proxmox), operating systems (AIX, Linux, Windows), storage hardware, and various database systems (MS SQL, Oracle, DB2, PostgreSQL).

How does Deloitte support the professional development of its employees?

Deloitte offers opportunities for professional development through on-the-job learning experiences, formal development programs, skills-building, leadership opportunities, and mentorship.

What is the culture like at Deloitte?

Deloitte prides itself on a diverse, equitable, and inclusive culture that empowers employees to contribute their unique perspectives and ideas, fostering creativity and innovation in problem-solving.

Are there opportunities for career advancement within this role?

Yes, building a career at Deloitte provides opportunities to work with cutting-edge technologies and advance one's professional skills, contributing to career progression.

Consulting
Industry
10,001+
Employees
1845
Founded Year

Mission & Purpose

Deloitte, as one of the Big 4 global professional services firms, offers a comprehensive range of services including audit, tax, consulting, and advisory solutions to clients worldwide. Their ultimate mission is to deliver exceptional value to their clients by helping them navigate complex challenges, achieve sustainable growth, and stay ahead in an ever-changing business landscape. Deloitte's purpose lies in making an impact that matters and contributing to the success and well-being of their clients, people, and communities. With a team of skilled professionals and a commitment to innovation and collaboration, Deloitte strives to shape the future of business and create positive, lasting outcomes for their stakeholders.

Culture & Values

  • Lead the way

    We are not only leading the profession, but also reinventing it for the future. We are also committed to creating opportunity and leading the way to a more sustainable world.

  • Serve with integrity

    By acting ethically and with integrity, we have earned the trust of clients, regulators, and the public. Upholding that trust is our single most important responsibility.

  • Take care of each other

    We look out for one another and prioritize respect, fairness, development, and well-being.

  • Foster inclusion

    We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps deliver well-rounded client solutions.

  • Collaborate for measurable impact

    We approach our work with a collaborative mindset, teaming across businesses, geographies, and skills to deliver tangible, measurable, attributable impact.