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Discharge Co-Ordinator - D3E RGH

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Aneurin Bevan University Health Board

9d ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Newport

AI generated summary

  • You need NVQ/QCF Level 3, experience in an acute hospital, decision-making skills, IT literacy, and the ability to manage your workload independently.
  • You will gather patient information, support timely discharges, liaise with care homes and staff, manage patient flow data, and ensure confidentiality in handling sensitive information.

Requirements

  • Essential criteria
  • NVQ/QCF Level 3 PLUS short courses or relevant experience to diploma level
  • Desirable criteria
  • IT Qualification
  • IQT Bronze
  • Evidence of up to date mandatory training
  • Essential criteria
  • Sufficient experience working in an acute hospital
  • Active participation in complex decision making processes
  • Experience of direct patient care and/or working within a clinical setting
  • Experience of working in situations where own decision making skills and judgement have been utilised to solve problems
  • Desirable criteria
  • Experience of data collection and audit
  • Essential criteria
  • Able to organise own workload; work is managed rather than supervised; able to seek appropriate guidance from Line Manager
  • Able to adapt to rapid changes in demand and pressures on site including frequent interruptions and unpredictable workload
  • Exercise own judgement when dealing with enquiries
  • Analyse and resolve flow problems
  • Recognise when to escalate situation to Line Manager
  • IT literate in Word and Excel
  • Good keyboard skills
  • Understands confidentiality and its relationship to a variety of people, settings and data
  • Provide non-patient advice about patient discharge
  • Desirable criteria
  • Ability to speak Welsh
  • Essential criteria
  • Demonstrate ability to receive and provide both routine and complex information
  • Utilise tact and persuasive skills to gain agreement and co-operation
  • Handle sensitive and contentious information with appropriate diplomacy
  • Desirable criteria
  • Previous experience of working across departmental boundaries
  • Essential criteria
  • Self-motivated
  • Flexible approach to working
  • Confident
  • Reliable
  • Team player
  • Able to work under own initiative
  • Able to adapt to change

Responsibilities

  • Gather information around patients’ pre-admission ability, support mechanisms and any concerns as to whether these services will meet patients’ needs upon discharge
  • Collect, record, collate, and report information as directed by manager with areas associated with patient flow information
  • Support the ward to facilitate timely discharge
  • Actively contribute to daily capacity planning through managing and disseminating information relating to patient discharges and bed states
  • Liaise with and provide support to ward managers, patient flow team and a range of nursing, medical, therapy, social services colleagues, ambulance and other staff on a frequent basis in relation to progressing discharges
  • Liaise with care homes in a timely manner to reassess patients prior to discharge in accordance with CSSIW regulations
  • Finalise transfer arrangements to home or usual place of residence in a timely manner
  • Ensure all relevant information about each patient is obtained and recorded, stored and communicated maintaining confidentiality at all times
  • Ensure that sensitive clinical, social, personal and contentious information is handled with a high level of tact and diplomacy
  • Refer patients following direction of qualified staff to third sector voluntary agencies to effect a safe discharge
  • Review information on PSAG Boards and update accordingly
  • To ensure that the complex list is updated to reflect the information from the PSAG boards or information that has been verbalised or gathered

FAQs

What is the main purpose of the Discharge Co-Ordinator role?

The main purpose of the Discharge Co-Ordinator role is to facilitate safe and timely discharges for all patients within acute beds, ensuring they are discharged to a suitable environment based on their needs.

Is the ability to speak Welsh a requirement for this position?

The ability to speak Welsh is desirable for this role, but both Welsh and/or English speakers are equally welcome to apply.

Are there any specific qualifications required for this role?

Yes, the essential qualifications include NVQ/QCF Level 3 plus short courses or relevant experience to diploma level. Desirable qualifications include an IT qualification and IQT Bronze.

What kind of experience is needed for the Discharge Co-Ordinator position?

Essential experience includes working in an acute hospital, participating in complex decision-making processes, and direct patient care or working within a clinical setting.

Can I apply for this position if I need adjustments for the application process?

Yes, applicants are encouraged to discuss any adjustments they may require directly with the manager or the recruitment team, and all reasonable support will be provided.

What kind of support does Aneurin Bevan University Health Board offer employees?

Aneurin Bevan University Health Board offers a comprehensive benefits package, extensive training and development opportunities, flexible working, and occupational health support.

How should I submit my application?

You can submit your application in either Welsh or English, and it is advised to apply early as the vacancy may close at any time.

Will I receive confirmation of my application status via email?

Yes, if you are shortlisted for the position, you will be contacted via the email account you used to apply, so it is important to check your email regularly.

Is smoking allowed on Health Board grounds?

No, the Health Board grounds are required to be smoke-free by law, and smoking is not permitted anywhere on ABUHB sites.

Are there any specific abilities needed for this job?

Yes, essential abilities include the capacity to organize your own workload, adapt to rapid changes in demand, exercise judgment, and maintain confidentiality.

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Aneurin Bevan University Health Board

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers